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Napleton Autowerks Bourbonnais

4.8

90 Lifetime Reviews

515 William R Latham Senior Dr, Bourbonnais, Illinois 60914
Call (815) 828-6122

90 Reviews of Napleton Autowerks Bourbonnais

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October 01, 2018

"Great experience for my first new car purchase!"

- Kelsey

Mike Latham was great to work with! I had some not-so-pleasant experiences at other dealerships, and when I went to Napleton, there was a noticeable difference. They worked with me to make a deal and complete the process in a timely fashion. There was no pressure to buy, and I felt that they were very open and honest. I love my new car, and this was a great dealership to work with!

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Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 01, 2018 -

Napleton Autowerks Bourbonnais responded

Thanks again. Enjoy the CX5. Please let us know if we can help with anything in the future. Don’t forget to come in for a free car wash!!

September 04, 2018

"Best car buying experience ever"

- tresapee

Completely hassle free/stress free purchase. Very open to my needs and beyond. Truly genuine folks, this is my "Go To " dealership now. Thanks guys!

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Recommend Dealer
Yes
Employees Worked With
Terry Stalla
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Patrick Larisey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Adam Surf
August 31, 2018

"Great service"

- MP-MBZ

I had a great experience with AJ at Napleton. He was clear and communicative throughout the process, didn’t try to “sell” me or push me in any direction. I got a great price on a great car in less than a week, with no stress or pressure. I’d recommend Napleton to anyone.

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Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 30, 2018

"Easy, no hassle"

- mkleinert

Adam Surf was wonderful to work with. He took my bad experience at another dealership, and made my car purchase easy and exactly what I was looking for at the price I was wanting. Mike Latham was very helpful showing me how to work everything in my new Lincoln MKZ. The staff was very friendly and very helpful.

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Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Adam Surf
August 17, 2018

"Great dealer Great people "

- dannyg444

went in knowing what I wanted and was nicely welcomed by the staff. Helped me with any questions i had and answered the ones i didn't think of. great place

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Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 07, 2018

"Our second MKX"

- Bruce & Brenda

AJ was exceptionally easy to work with on our trade from an older MKX to this new one - he listened, asked appropriate questions and helped find exactly what we wanted from another dealership. His follow-through after the sale has been great. The usual dialogue with a sales manager was surprisingly pleasant with Mike, as he was fair and personable.

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Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 07, 2018

"Leasing new cls500"

- Mary476

They found the exact car we were looking for at another dealer. We were able to take possession that same week. Very helpful and and easy to work with!

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Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Al Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : John Savarino
July 28, 2018

"Easy Transaction "

- Jalolu

Adam and all the staff were very friendly. First time I went to test drive car told Adam I was not buying. That my wife had to see car first. He understood completely. I test drove the car. Loved it. Came back a few days later, and purchased after wife saw it.

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Recommend Dealer
Yes
Employees Worked With
Adam Surf
July 27, 2018

"Mazda Fan"

- CHays

AJ Wood was my salesman. He made the process so easy. He was very knowledgeable and took into consideration my personal issues when giving me advice. I like that he listened to my needs and worked on getting me into a car that worked for me!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Al Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 22, 2018

"Love my new MKZ"

- LarryDuMontelle

I am very pleased with my experience here. AJ was very good to work with. He worked with us on our trade in and made sure we happy!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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