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Napleton Autowerks Bourbonnais

4.8

94 Lifetime Reviews

515 William R Latham Senior Dr, Bourbonnais, Illinois 60914
Call (815) 828-6122

94 Reviews of Napleton Autowerks Bourbonnais

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November 28, 2018

"Overall great experience "

- Robbee83

My experience at Napleton was great. Aj Wood gets 5 stars from me. Aj was understanding with everything, very friendly, and wasn’t pressuring me into getting anything. I told him where i wanted to be with my payments and they made it happen. I would Definitely recommend this dealership. All the staff were very friendly.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 21, 2018

"Amazing "

- Andy Huston57

Wonderful experience you went above and beyond. Thank you so much for everything . We have purchased many vehicles in the past this was the most enjoyable.

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Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 19, 2018

"Car Buying Experience"

- Maximus

I wanted to purchase locally so sent a request to three dealers via the Internet and Amanda got back to me right away and introduced me to AJ. He made the experience like you were speaking with an old friend vs. a salesman. He is knowledgeable, timely, and thoroughly answered all my questions. World Class Experience!!!!

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Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Craig Taheny
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Amanda Munro
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 28, 2018

"Excellent Experience"

- billt

The dealership was prompt, professional and efficient. They helped me expedite delivery. they were highly responsive to my situation and needs. I'd deal with them in a heartbeat.

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Recommend Dealer
Yes
Employees Worked With
Terry Stalla
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Al Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Amanda Munro
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 01, 2018

"Great experience for my first new car purchase!"

- Kelsey

Mike Latham was great to work with! I had some not-so-pleasant experiences at other dealerships, and when I went to Napleton, there was a noticeable difference. They worked with me to make a deal and complete the process in a timely fashion. There was no pressure to buy, and I felt that they were very open and honest. I love my new car, and this was a great dealership to work with!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 01, 2018 -

Napleton Autowerks Bourbonnais responded

Thanks again. Enjoy the CX5. Please let us know if we can help with anything in the future. Don’t forget to come in for a free car wash!!

September 04, 2018

"Best car buying experience ever"

- tresapee

Completely hassle free/stress free purchase. Very open to my needs and beyond. Truly genuine folks, this is my "Go To " dealership now. Thanks guys!

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Recommend Dealer
Yes
Employees Worked With
Terry Stalla
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Patrick Larisey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Adam Surf
August 31, 2018

"Great service"

- MP-MBZ

I had a great experience with AJ at Napleton. He was clear and communicative throughout the process, didn’t try to “sell” me or push me in any direction. I got a great price on a great car in less than a week, with no stress or pressure. I’d recommend Napleton to anyone.

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Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 30, 2018

"Easy, no hassle"

- mkleinert

Adam Surf was wonderful to work with. He took my bad experience at another dealership, and made my car purchase easy and exactly what I was looking for at the price I was wanting. Mike Latham was very helpful showing me how to work everything in my new Lincoln MKZ. The staff was very friendly and very helpful.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Adam Surf
August 17, 2018

"Great dealer Great people "

- dannyg444

went in knowing what I wanted and was nicely welcomed by the staff. Helped me with any questions i had and answered the ones i didn't think of. great place

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Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 07, 2018

"Our second MKX"

- Bruce & Brenda

AJ was exceptionally easy to work with on our trade from an older MKX to this new one - he listened, asked appropriate questions and helped find exactly what we wanted from another dealership. His follow-through after the sale has been great. The usual dialogue with a sales manager was surprisingly pleasant with Mike, as he was fair and personable.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
AJ Wood
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Latham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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