We're pleased to welcome you to the Napleton Auto Group. Our family has been selling and servicing vehicles since 1931. Today there are more than 60 Napleton Auto Group dealerships in four states, providing thousands of customers with unmatched service and an unbeatable price.
Every dealership in the Napleton Auto Group is guided by a single principle-putting the customer first. From 1931, when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago, to the more than 60 Napleton Auto Group dealerships our family owns today, our commitment to customer satisfaction shines through at every Napleton dealership.
From an experienced, knowledgeable sales staff that makes sure you have a no pressure buying experience, to our extended service hours, we're dedicated to providing you with the best possible experience. That's why we offer free service loaners, why our customer lounge areas have complimentary Wi Fi and cable TV, and why you can always help yourself to fresh, hot coffee or bottled water.
For over 80 years, the Napleton family has made sure that absolutely nothing is more important than our commitment to your satisfaction. You'll see it in every department of every Napleton Auto Group dealership. We hope you'll join the thousands of other satisfied customers that buy and service their vehicles the Napleton way.
Mike Latham was great to work with! I had some not-so-pleasant experiences at other dealerships, and when I went to Napleton, there was a noticeable difference. They worked with me to make a deal and complete the process in a timely fashion. There was no pressure to buy, and I felt that they were very open and honest. I love my new car, and this was a great dealership to work with!
I had a great experience with AJ at Napleton. He was clear and communicative throughout the process, didn’t try to “sell” me or push me in any direction. I got a great price on a great car in less than a week, with no stress or pressure. I’d recommend Napleton to anyone.
Adam Surf was wonderful to work with. He took my bad experience at another dealership, and made my car purchase easy and exactly what I was looking for at the price I was wanting. Mike Latham was very helpful showing me how to work everything in my new Lincoln MKZ. The staff was very friendly and very helpful.
AJ was exceptionally easy to work with on our trade from an older MKX to this new one - he listened, asked appropriate questions and helped find exactly what we wanted from another dealership. His follow-through after the sale has been great. The usual dialogue with a sales manager was surprisingly pleasant with Mike, as he was fair and personable.
Adam and all the staff were very friendly. First time I went to test drive car told Adam I was not buying. That my wife had to see car first. He understood completely. I test drove the car. Loved it. Came back a few days later, and purchased after wife saw it.
AJ Wood was my salesman. He made the process so easy. He was very knowledgeable and took into consideration my personal issues when giving me advice. I like that he listened to my needs and worked on getting me into a car that worked for me!