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Napleton Hyundai - Service Center

4.8

60 Lifetime Service Reviews

649 Dunn Road, Hazelwood, Missouri 63042

60 Reviews of Napleton Hyundai - Service Center

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February 26, 2019

"A wonderful experience."

- Patteso

I went in to get my car serviced and I walked out with a new car. I'm extremely satisfied. The salesman are miracle workers. Thanks Khal Majeedah!

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Recommend Dealer
Yes
Employees Worked With
Khal Majeedah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kyle Lucas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bobby Clifford
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 08, 2018

"Weldon Streeter"

- Donna123

I came in for service work and Weldon came over to me and made my day! He got me a 2019 and I wasn’t even shopping for a vehicle. I will recommend Weldon Streeter to all of my friends!

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Recommend Dealer
Yes
Employees Worked With
Kyle Lucas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Weldon Streeter
July 05, 2018

"Courteous and thorough for work performed"

- Smiling Jack

The service was prompt and no issues found for work. Individual provided courteous service making sure all issues were being addressed and all concerns satisfactorily completed

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Recommend Dealer
Yes
Employees Worked With
Melvin - Service
July 02, 2018

"Great customer service"

- LisaF

I have my second Elantra from this dealership and have always received great customer service. The staff aim to please, and I have not been disappointed. I have really enjoyed working with Weldon Streeter on both of my Hyundai leases.

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Recommend Dealer
Yes
Employees Worked With
Andrew
July 02, 2018

"Satisfied customer"

- Naturally9

I reported a mistake on my paperwork & Emily made sure things were rectified to my satisfaction.i felt very much appreciated & valued as a customer.

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Recommend Dealer
Yes
Employees Worked With
Emily, Stephanie Harris
June 27, 2018

"Great Service Experience"

- GailB

Brought my 2014 Hyundai Sonata in for routine maintenance and service. Everything was done well in a short amount of time. My vote is for excellence in service!

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Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
June 20, 2018

"The Service Writer was incredible !!"

- Robert Blake

The Service Writer was incredible ! If I buy another car there, it would be because of her !! The tech was patient with me too.. Excellent .....

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Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
June 20, 2018

"Nice place "

- KatGiavannia93

This dealership is a nice place for servicing. It has a nice size waiting area with tv, vending machines, complimentary water and sometimes complimentary snacks. No appointment was needed for an express lube if you don't mind waiting. There's a charging station where I was able to plug in my laptop and do some work while I waited. Total time was about 2.5 hours during early afternoon drop off. The only con I have is not being able to go over recommendations in detail as they were busy. Some of the services are a bit pricey though I still prefer to have my hyundai servced by dealership.

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Recommend Dealer
Yes
Employees Worked With
Taylor Liddell
June 12, 2018

"Enjoyable"

- tricia918

Instead of emailing needed services when a customer is waiting I would like it if someone would come out and tell them. I would have okayed it. I am concerned that it should have been done and it wasn't. I have been told it is okay to wait but I would have liked to make that decision. I didn't hear my phone while waiting. I did appreciate your waiting room, it makes the waiting more bearable.

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Recommend Dealer
Yes
Employees Worked With
Emery Cannon
June 12, 2018

"Better cleaning than previous owner"

- Jackson007

Had an oil change (free - thanks Napleton!) and an Option 2 cleaning. Much better job on cleaning than previous owner. Will definitely come back for more service when needed.

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Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
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