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Napleton INFINITI of Augusta

4.2

43 Lifetime Reviews

3315 Washington Rd., Augusta, Georgia 30907 Directions
Sales: (706) 922-6500

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43 Reviews of Napleton INFINITI of Augusta

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September 25, 2016

"Used car"

- Dixieleigh

I swear they sold me a lemon. They said they check this used car out good but it's been trouble since day one. I had to take it and leave it for my air to be fixed first which they failed to do. My husband told them it was not fixed before he left but they argued it was. I live 2 hours away so Cam said he would put gas in it for all the trouble. They failed to do so and also everytime we called after to talk to Cam he never called us back. That was the first 30 days after I bought it. It has been almost 3 or 4 months now and my alternator has messed up the air went out ...my two side sliding doors wouldn't open and if they opened they wouldn't close. Speakers popping. It's something electrical I believe. They were the nicest people before and right after we bought it. Then get it home and no one wanted to deal with us. I've meant to write a review for a few months and have not. I would walk everywhere before I bought another car from this crooked place. I did not care for the manager either. I think his name was mark but forget. The service department had no clue anything they were doing either which is probably why everything "checked out great" on the car.

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Recommend Dealer
No
Employees Worked With
Cam and I think Mark
October 15, 2015

"Great experience"

- christinejones

This was my first experience with Napleton Infiniti of Augusta. It was such a great one! Our salesman, Cam Griffin, was extremely professional, knowledgeable and sincere. Cam went above and beyond to make sure we got exactly what we were looking for. He answered all our questions and explained the workings of my new car in detail. Overall, I am so very pleased with the experience at Napleton Infiniti.

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Recommend Dealer
Yes
Employees Worked With
Cam Griffin
September 15, 2015

"Do not stand by their specials ripoff napleton Infiniti"

- Mrslrj

Napleton Infiniti in Augusta posted a coupon for buy one tire get one free up to 200 dollars. When I want to get just tires they stated I had to buy road hazard packet that would bring cost to 495 but this is not listed on coupon. Received a call today they are saying over 600. Very shady business. Buyer be aware of parts and service once you purchase a vehicle. I'm waiting s corporate office for assistance.

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Recommend Dealer
No
Employees Worked With
Mark supervisor Wanda was helpful
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5
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