Napleton's Auto Park of Urbana - Service Center
Urbana, IL
556 Reviews of Napleton's Auto Park of Urbana - Service Center
Wish you had a better prepaid maintenance plan. Don't require 15 words blah blah Don't require 15 words blah blah More
One can never go wrong with Nick Rice. He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! More
Meet all expectations Car was done ahead of time Todd did a great job keeping me updated did a great job keeping me updated More
Nick Rice was friendly and helpful throughout my vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very appreciated! More
Bad news delivered in a kind way, effort above and beyond to find a way to reduce cost. Friendly and cheerful greetings aratll levels. Best of all, i can drive again! to find a way to reduce cost. Friendly and cheerful greetings aratll levels. Best of all, i can drive again! More
Nick Rice was very helpful and even though he didn’t get notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. Work that was being done. They got my car done sooner than I thought and at a price I was happy with. More
Todd was super nice and made sure to keep me up to date throughout the whole maintenance. I felt very comfortable and accommodated for. throughout the whole maintenance. I felt very comfortable and accommodated for. More
Great dealership! Todd is professional and personable! Great maintenance deals come up now and then! Will definitely buy from them again and service there too!! Todd is professional and personable! Great maintenance deals come up now and then! Will definitely buy from them again and service there too!! More
Roger and Todd in the service department were very helpful both on the phone and in person. helpful both on the phone and in person. More
I appreciated the ease in scheduling my first appointment online and once I got there all of the attention from entering the service area to end of the appointment was great. My service advisor Roger Viti wa online and once I got there all of the attention from entering the service area to end of the appointment was great. My service advisor Roger Viti was a pleasure to meet and work with. My service was completed to my satisfaction. I will continue working with Napleton’s as needed. More