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Napleton Westmont Porsche

Westmont, IL

4.9
609 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. We will strive to earn your business, your top review and will cultivate a relationship unlike any other because we want to be your car contacts for life!
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201 E Ogden Ave

Westmont, IL

60559

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Showing 609 reviews

April 04, 2024

The care, and the attention to detail was impeccable. I’d recommend this dealership and Paul to anyone. I am a repeat customer, and this is apparent because of the excellent dedication from the dealershi More

by drgoyal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Channell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Apr 05, 2024 -

Napleton Westmont Porsche responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 02, 2024

Excellent service from Paul Bilek and Jessica the business director. Made it easy! Thank you More

by Rick D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Bilek
Apr 04, 2024 -

Napleton Westmont Porsche responded

Hi Rick, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2024

I had the delight earlier today of meeting Paul Bilek for an orientation session. His knowledge is terrific, but was surpassed by his patience and people skills. Thanks for a great customer experience, Paul! More

by CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bilek
Mar 27, 2024 -

Napleton Westmont Porsche responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2024

Napleton Westmont Porsche provides professional, courteous service. I had the pleasure of working with Asfiya Khan (Sales), Peter Giannini (Sales Manager), Tony Pescatore (Finance), and Paul Bilek ( More

by NANCY.KOSCHIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Giannini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pescatore, Asfiya Khan, Paul Bilek
Feb 02, 2024 -

Napleton Westmont Porsche responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

January 30, 2024

I had a great experience with the Napleton Porsche team. Everything from the car purchase experience to the user tutorial provided by Paul Bilek. This was my first Porsche and his user training was easy to More

by MD
Recommend Dealer
Yes
Employees Worked With
Paul Bilek
Feb 01, 2024 -

Napleton Westmont Porsche responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 30, 2024

Paul Ksiezyc helped me find my CPO Porsche Cayenne, walking me through the process, options and incorporating my requirements. We test drove three cars, worked on pricing and financing. This was my sec More

by Mickey V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ksiezyc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Bilek
Feb 01, 2024 -

Napleton Westmont Porsche responded

Hi Mickey, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 27, 2024

Extremely pleased with the second delivery service provided by Paul Bilek. Coming to our home I order to address an issue was going above and beyond. More

by defrtt66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bilek
Jan 29, 2024 -

Napleton Westmont Porsche responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Porsche!

January 18, 2024

BRIAN COLLINS & TONY PESCATORE! Can’t say enough about either one of these people! Brian Collins was my salesman and was exactly what people look for in a salesman. He was: easy More

by one-united-people
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pescatore, Tony
Jan 20, 2024 -

Napleton Westmont Porsche responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2024

Very responsive to my questions I had about a specific vehicle that I was interested in. More

by white_matts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance
Jan 04, 2024 -

Napleton Westmont Porsche responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 01, 2024

Extremely pleased with the sales department, especially Shiraz whose technical knowledge and eagerness to perform secondary deliveries was remarkable and truly appreciated. I was having an issue with my More

by d.amsden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shiraz Panjwani
Jan 03, 2024 -

Napleton Westmont Porsche responded

Hi, we appreciate your feedback! Please don't hesitate to contact us if there's anything more we can do!

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