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Napleton's Arlington Heights Chrysler Dodge Jeep Ram

Arlington Heights, IL

4.2
2,540 Reviews
Getting a new or used car is a big commitment, so why settle for a good vehicle from a small-fish dealer when you can get a great vehicle from Napleton's Arlington Heights Chrysler Dodge Jeep RAM, the largest Chrysler Dodge Jeep RAM Dealer in the Greater Chicago area. This Arlington Heights, IL new Chrysler , Jeep, Dodge, and RAM and used car dealer is family-owned, has been in business over 50 years, and puts an emphasis on an easy and enjoyable buying experience for customers from places like Chicago, Palatine, Long Grove, Buffalo Grove, Wheeling, Des Plaines, and Schaumburg, IL. From the moment you come in and are greeted by the sleek flat-screen TV in our waiting area and our comfortable multiple custom lounge areas decked out with TV, Wi-Fi, coffee, and computer access, you know your contentment is the single most important thing to us. Our friendly, knowledgeable staff is devoted to your satisfaction and is committed to exceeding all your expectations before, during, and long after the sale is finished. Plus, with perks like a $100 Customer Referral Bonus and our buying your first tank of gas for you, why would you want to go anywhere else? Our 2014 new Chrysler, Jeep , Dodge, and RAM inventory comes stocked with the most popular models, such as the Chrysler Town & Country, Chrysler 200 , Jeep Grand Cherokee, Jeep Wrangler , Dodge Challenger, Dodge Grand Caravan, RAM 1500, and RAM 2500. If you are in the market for a used car, truck, or SUV, our used inventory features a broad selection of used Chrysler, Jeep, Dodge, and RAM vehicles, as well as a wide assortment of domestic, foreign, and luxury cars from other manufacturers. Moreover, our Finance Department can help you value your trade and apply for financing quickly in order to get you affordable auto financing and car loans. Chrysler Jeep Dodge RAM auto service and car repairs also come naturally to our Service Department , which comes equipped with the best factory-trained technicians and shuttle se
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1155 W Dundee Rd

Arlington Heights, IL

60004

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Showing 2,540 reviews

November 30, 2018

Great dealership great deal great salesman!! Came into Napleton for a new Cherokee met with a super helpful friendly salesman Jason Ebbole, he was able to put together a great deal met all my exp More

by Steve-o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ebbole
Dec 03, 2018 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi Steve, thank you for taking the time to leave a review for us at Napleton's Arlington Heights Chrysler Dodge Jeep RAM. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

November 30, 2018

New car purchase Dealership had many choices in stock Tina are sales associate was very knowledgeable and easy to work with. Mark our finance director was absolutl More

by Newtruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Zamora, Mark Bisciotti
Dec 03, 2018 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear Tina and Mark took such great care of you, Thanks for the recommendation, and have an amazing day! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

November 30, 2018

Bam Baby I would say Jason Ebbole was very helpful. He answered all my questions, he and his team were very patient and was willing to go above and beyond to a More

by GMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iwas Iwas, Jason Ebbole
Dec 04, 2018 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car, ! It is great to hear Jason and our Staff was knowledgeable and pleasant to work with. We hope to see you again Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

November 29, 2018

Very great people working there ! They were very nice and helpful with my first time buying a car. They explain everything so well and clear for me to understand as a first buyer . More

by LHDC23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taylor, R J Caudill
Nov 30, 2018 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your new car,! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

November 29, 2018

Great Professional Service I visited the dealership to purchase a car and was met by a lot of really helpful salespeople. George firstly was a really great patient and person, h More

by Kassem88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Metry, Jason Ebbole
Nov 30, 2018 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear George and Jason took such great care of you, ! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

November 29, 2018

1st time buyer Brooklyn was a great help with my first experience ever buying a vehicle. She was very patient and did not rush me at all. The staff was great upon ar More

by natownes97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooklyn Colacino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armi Matienzo
Nov 30, 2018 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear Brooklyn and our Staff took such great care of you! Thanks for taking the time to leave us this information about your recent visit. Take care! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

November 28, 2018

Best price and process was flawless! From hello to delivery the process was simple, straightforward, transparent, and fast. It was everything you want a car buying experience to be, and n More

by Mommies Grape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Grubbs , Jody Adams, David Rich, Norm Rich, Mario Gentry, Chad Ingram, Armi Matienzo, Tina Zamora, Mark Bisciotti
Nov 29, 2018 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's Arlington Heights Chrysler Dodge Jeep RAM. Thank you for the great review! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

November 28, 2018

New car Nice and easy great staff quick close to my home and involved in my community my wife and I love our new car it is very nice More

by 3900 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Adams, Norm Rich, Robert Taylor
Nov 30, 2018 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM and we hope to see you again! Roger Clegg Customer Relations Manager Arlington Heights Chrysler Dodge Jeep Ram (847) 797-4952

November 27, 2018

customer service Marcin Kalita is one of the worst associates this dealership has. He not only gave me the worst customer service I have ever experienced but also had More

by dem1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcin Kalita
November 27, 2018

Awful experience Would have given zero if possible. Went to dealership ready to buy specific vehicle but they would not honor e price which was confirmed as cash pr More

by jeepbuyer
Recommend Dealer
No
Employees Worked With
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