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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
May 08, 2019
Anthony was GREAT!! Anthony was very helpful with getting my phone/ apps connected to my new car. Very knowledgeable of the features on the car. He even took the time dur Anthony was very helpful with getting my phone/ apps connected to my new car. Very knowledgeable of the features on the car. He even took the time during the paperwork process, to show me how to operate my phone with toyota’s I-phone connect feature, in one of the showroom vehicles. Thanks for a great experience Anthony!! :-) More
by BoBeezy
May 08, 2019
Simple yet great experience. Brandon Taylor was great. We went in knowing exactly what we wanted and exactly the price we were willing to pay. Brandon made it happen in a very s Brandon Taylor was great. We went in knowing exactly what we wanted and exactly the price we were willing to pay. Brandon made it happen in a very short amount of time. Thank you! More
by Christine
Employees Worked With
Brandon Taylor
May 06, 2019
First Car Buying Experience My experience with Tim Bridges at Napelton’s was great! This was my first car buying experience and he was very trustworthy and did not make me feel p My experience with Tim Bridges at Napelton’s was great! This was my first car buying experience and he was very trustworthy and did not make me feel pressured at all. It was a quick transaction and he made me feel comfortable through the process. Go see Tim!! More
by Hannah
Employees Worked With
Tim Bridges
May 05, 2019
Bought from Tim Bridges I was looking for a used suv. I know Tim Bridges so I called and he invited me to come out and look at all the suvs. Before I got there he had already I was looking for a used suv. I know Tim Bridges so I called and he invited me to come out and look at all the suvs. Before I got there he had already picked out a few that was in my price range we looked at many and test drove many. He didn't pressure me at anytime to get one over the other. He was very helpful on how things worked in the car. So I finally found the one that was right for me and the rest is history. I bought it. A great experience with Tim and entire staff during the process. Tim also called a couple days later and asked how things were going and if I had any questions . A great place to buy a car. More
by pastor Jack
Employees Worked With
Tim Bridges
May 05, 2019
Fast and easy I worked with Tim Bridges and he went out of his way to make sure I got the car I wanted. I’m very happy with my car I worked with Tim Bridges and he went out of his way to make sure I got the car I wanted. I’m very happy with my car More
by Sis397
Employees Worked With
Tim Bridges
May 04, 2019
Stepahs new ride happy wife=happy life After searching several local dealerships and not finding what I want brought me to the Napleton complex l, an hour and a half drive from my home town After searching several local dealerships and not finding what I want brought me to the Napleton complex l, an hour and a half drive from my home town. Everyone from the receptionist to sales and fianance was very courteous, polite, patient and helpful in helping me get a car that I loved after the first test drive. More
by sbaud
Employees Worked With
Darren Hightower Tabitha and Ashley
May 04, 2019
AAA + experience Brad Geegan was put original sales guy since his new promotion we were introduced to Woou Deck. Like always same wonderful experience. The Purcell's Brad Geegan was put original sales guy since his new promotion we were introduced to Woou Deck. Like always same wonderful experience. The Purcell's More
by Purcell
Employees Worked With
Brad Geegan
May 04, 2019
Great Salesman Ben Starks! Ben Starks is a great salesman for the Mapleton Auto park, he found the right car for the right price! I am going to refer him to everyone! Ben Starks is a great salesman for the Mapleton Auto park, he found the right car for the right price! I am going to refer him to everyone! More
by ALICEOKAKO
Employees Worked With
Ben Starks
May 02, 2019
Top notch customer service! They truly treat each customers needs individually and care about their customers! I wouldn’t shop for a car anywhere else. I’ve never had such cons They truly treat each customers needs individually and care about their customers! I wouldn’t shop for a car anywhere else. I’ve never had such considerate care taken from start to finish! Thank you Napleton! More
by Susie
May 02, 2019
We made a deal! Prompt response to our phone inquiry, a timely check in call before our appt. Dealt successfully with friendly, informed and patient salesmen and fina Prompt response to our phone inquiry, a timely check in call before our appt. Dealt successfully with friendly, informed and patient salesmen and finance staff. Never felt pressured. The experience and the result were worth the trip from Springfield! More
by Rav4rave
