Napleton's Auto Park of Urbana

First-time car purchase made easy I have given Napleton Toyota of Urbana a 5 star review solely because of their customer service. I actually did not end up buying a Toyota, yet Sam as I have given Napleton Toyota of Urbana a 5 star review solely because of their customer service. I actually did not end up buying a Toyota, yet Sam assisted me with each and every car I wanted to look at; no matter the make or model. He understood my price range and made my very first car purchase a superb one. I would recommend Sam to any first-time buyer or experienced car shopper. He is that good. More

Test Drive In general i found the experience with the Sales Rep to be uncomfortable. He really made no attempt to sell the car or even explain anything about it. In general i found the experience with the Sales Rep to be uncomfortable. He really made no attempt to sell the car or even explain anything about it. When I asked if there were deals it was basically a take or leave attitude, felt like i was lucky to get what he would give me. My wife and i really where put off by the whole attitude of the rep. Manager on the other hand was extremely friendly and seemed willing to work with us. At this point we dont plan on going back to dealership. More

Worth the drive! Jesse made our purchase and trade smooth and easy! Drove 2 hours once I found the exact car I wanted and it was worth the drive. Would recommend seein Jesse made our purchase and trade smooth and easy! Drove 2 hours once I found the exact car I wanted and it was worth the drive. Would recommend seeing Jesse if you’re in the Urbana area or even from out of state! More

Quick, friendly and patient Anthony is patient, down to earth ,friendly and Will find you exactly what you want! Would definitely recommend him to friends and family for purchasi Anthony is patient, down to earth ,friendly and Will find you exactly what you want! Would definitely recommend him to friends and family for purchasing a vehicle. Excellent customer service! More

THE BEST Working with Anthony Shelton was awesome. He was very knowledgeable about all the cars I asked about and he really did his best to get me the deal I w Working with Anthony Shelton was awesome. He was very knowledgeable about all the cars I asked about and he really did his best to get me the deal I was after. More

Amazing Service I felt so welcomed as soon as I walked in the door and Anthony helped me find the car of my dreams! I wasn’t sure if I was going to buy a car but beca I felt so welcomed as soon as I walked in the door and Anthony helped me find the car of my dreams! I wasn’t sure if I was going to buy a car but because of the great service I did! Thank you so much! More

Great dealership I had a great experience at Napleton’s. Anthony was very helpful. He didn’t try to pressure me into buying something I didn’t want. He took the time t I had a great experience at Napleton’s. Anthony was very helpful. He didn’t try to pressure me into buying something I didn’t want. He took the time to answer all my questions, and made buying a car a very easy process. I would definitely recommend going to see Anthony if you’re looking for a new Toyota. More

Amazing experience Did some window shopping to upgrade my vehicle and Anthony did an amazing job helping me out! I know close to nothing about vehicles so having him aro Did some window shopping to upgrade my vehicle and Anthony did an amazing job helping me out! I know close to nothing about vehicles so having him around definitly made it a lot easier! I would recommend him to anyone going to buy a new or used vehicle More

Went the extra mile Woody stayed late to give me excellent customer service! He was fun, knowledgeable, and energetic, would highly recommend him to friends and family! T Woody stayed late to give me excellent customer service! He was fun, knowledgeable, and energetic, would highly recommend him to friends and family! Thanks again, Woody! More