Napleton's River Oaks Honda - Service Center

Loved the energy the professionalism and everything about the information given to me be Brad Reed the information given to me be Brad Reed More

The are friendly the always nice and try to help with the question about the vehicle the question about the vehicle More

Excited to leave with my new 2024 Honda Pilot after driving around the last 10 years in my trusty old 2013 Pilot which I loved dearly. Earnest was great , helped me with everything I needed! driving around the last 10 years in my trusty old 2013 Pilot which I loved dearly. Earnest was great , helped me with everything I needed! More

I once again had a great experience at this dealership with James Johnson. He was very helpful with getting my car inspected. with James Johnson. He was very helpful with getting my car inspected. More

Had good work done on my car here. Thanks James Johnson for helping me out Thanks James Johnson for helping me out More

Virgilie Bredy was very professional and greeted me with a smile and help me out with my purchase. She helped me to get the payments where I needed it to be. a smile and help me out with my purchase. She helped me to get the payments where I needed it to be. More

Earnest was my salesman today. He was awesome, he listened to what I wanted and he was able to deliver. I would recommend anyone looking for a car to go see Earnest Norman! He was awesome, he listened to what I wanted and he was able to deliver. I would recommend anyone looking for a car to go see Earnest Norman! More

I recently brought my car in at 7:30 am after waiting 8 days with an appointment excited to finally get my car’s A/C fixed as it said in the letter that was sent to me by Honda. Service department tells me days with an appointment excited to finally get my car’s A/C fixed as it said in the letter that was sent to me by Honda. Service department tells me the letter I got is basically useless and sent to me for no reason. Even though the letter says my warranty has been extended because there is a recall. When I first called to place the appointment it seemed cut and dry like the part was ordered and the problem would be handled swiftly and I was really excited to finally get everything done today. Sadly I had to leave without getting anything done a week after waiting because it costs nearly 200 just to tell me whats wrong with my A/C. Which by the way diagnostics for non-computerized components when you know the problem already should not be nearly that much. I just am very frustrated with my experience. My mom and I both drive Honda’s and this is our nearest center. It was a great start on the phone, but I left the service department today very very disappointed. More

Sales rep Ernest was great! You have the right person on your staff! Thanks Ernest ! You have the right person on your staff! Thanks Ernest ! More

Ok l have been dealing with Napleton dealer ships since 2011 first Napleton Kia now Napleton Honda l enjoy the staff the place andvtge atmosphere if Napleton Honda l think 6 cars will let you know l am ple 2011 first Napleton Kia now Napleton Honda l enjoy the staff the place andvtge atmosphere if Napleton Honda l think 6 cars will let you know l am pleased More