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Napleton's Valley Hyundai

Aurora, IL

4.7
2,562 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,562 reviews

May 04, 2019

Brian was great. Got us the car we wanted at the price we w Brian worked with my husband and I and was very transparent about what the dealer paid and helped us to get the price we wanted. More

by Steph123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aneisha Landrum
May 06, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear Aneisha was able to provide you with positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

May 04, 2019

Great buying experience Very happy with my car I brought from Napleton. I was shopping around for a while and didn't want to pull the.trigger on a car. Ryan helped to ease my More

by TTCeCe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear Ryan was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

May 03, 2019

Stellar Sales Experience and That New Car Smell! I was very excited when the Kona model came out last year. I did my research and knew I wanted one and had planned out the color and option package. T More

by Lilacbruze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hammonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear Ryan was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

May 03, 2019

Great car buying experience I recently bought a new Hyundai Kona from Ben Marlowe at Napleton Valley Hyundai. He was so helpful and knowledgeable about the car and all it’s featu More

by Nchllee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Marlowe
May 06, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear Benjamin was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

May 02, 2019

Caring and Helpful Brian Anderson and Derek Duff have shown us they really care about their customers and go out of their way to find exactly the right vehicle for our n More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Duff
May 06, 2019 -

Napleton's Valley Hyundai responded

Thanks for sharing your recent service experience with us, Ed! We look forward to your next visit! Take care!

April 30, 2019

Unsurpassed experience EVERYONE at Napleton was very respectful, friendly, informed, knowledgeable and casual (in that I was made to feel comfortable while shopping).All my More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person, I'm not good with remembering names., Benjamin Marlowe, Nizar Assria
May 03, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

April 30, 2019

Above and beyond services. My sales consultant Nizar and his General Manager worked together and went above and beyond until I was able to get a vehical that fit all my needs. More

by Cabria91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nizar Assria
May 03, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

April 29, 2019

A Fantastic Buying Experience. nOEL IS THE BEST SALESMAN. NOEL IS VERY KNOWLEDGEABLE AND HELPFUL,. BEST CAR BUYING EXPERIENCE !! I RECOMMEND NOEL . HE MADE THE CAR BUYING EXPERIENCE FUN AND NOT SO TIME CONSUM More

by bibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Medina
May 02, 2019 -

Napleton's Valley Hyundai responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Valley Hyundai and we hope to see you again!

April 29, 2019

Nice selection of vehicles They had the vehicle I was looking for and working with Ben Marlowe, our salesman, was great. He explained everything and did not try to pressure us More

by Velosterbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Marlowe
May 02, 2019 -

Napleton's Valley Hyundai responded

Here at Napleton's Valley Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 27, 2019

GREAT ATMOSPHERE Adrian helped me and my wife, such a great person with great attitude. Made us feel right at home and helped us get the best deal we could get definit More

by Marco32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Apr 30, 2019 -

Napleton's Valley Hyundai responded

Congratulations on your new car! It is great to hear Adrian was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's Valley Hyundai

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