Napleton's Valley Hyundai
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Brian was great. Got us the car we wanted at the price we w Brian worked with my husband and I and was very transparent about what the dealer paid and helped us to get the price we wanted. Brian worked with my husband and I and was very transparent about what the dealer paid and helped us to get the price we wanted. More
Great buying experience Very happy with my car I brought from Napleton. I was shopping around for a while and didn't want to pull the.trigger on a car. Ryan helped to ease my Very happy with my car I brought from Napleton. I was shopping around for a while and didn't want to pull the.trigger on a car. Ryan helped to ease my mind and answer all my questions quickly and professionally. I will never forget my buying process and thanks to him for my wonderful car!! More
Stellar Sales Experience and That New Car Smell! I was very excited when the Kona model came out last year. I did my research and knew I wanted one and had planned out the color and option package. T I was very excited when the Kona model came out last year. I did my research and knew I wanted one and had planned out the color and option package. This particular combination proved to be a unicorn as the model was so new, no dealer around had my combination. No dealer wanted to help me out and make it happen either, instead trying to talk me into a different color and/or options or in some cases, even a completely different model than what I wanted. So I did not arrive at Napleton Hyundai with the highest of hopes or dare I say the best of attitudes. The sales associate that got stuck dealing with me was Ryan Hammonds. And although they did not have the color I wanted in the 2018 model, they had a completely new color in the 2019 model that I fell in love with. Still, I couldn't make it that easy for Ryan because now came the haggling part that most people dread when buying a new car. I wouldn't call this time spent with Ryan fun, but he was extremely professional, courteous, and completely in tune with my needs. Most importantly, he worked hard to make me happy. My review doesn't end with me driving my new car off the lot. My last two Hyundai's were bought from another dealer, and both of those experiences were done as soon as I drove off. Not with Ryan. He knew that I would have some trouble adjusting to all this new technology, and followed up to make sure I didn't have any questions. Repeatedly. I can't tell you what that attention to detail meant to me. Because I had lots of questions, so there were lots of follow-ups, and never once did he not return a call or get impatient. It's like I told both him and his boss - Ryan made me re-evaluate everything I have come to know about a car salesman. He broke every single one of those bad stereotypes. You know them all, I am sure. I would give Ryan Hammonds 100 Stars if I could. More
Great car buying experience I recently bought a new Hyundai Kona from Ben Marlowe at Napleton Valley Hyundai. He was so helpful and knowledgeable about the car and all it’s featu I recently bought a new Hyundai Kona from Ben Marlowe at Napleton Valley Hyundai. He was so helpful and knowledgeable about the car and all it’s features. Made car shopping easy. Thanks Ben! More
Caring and Helpful Brian Anderson and Derek Duff have shown us they really care about their customers and go out of their way to find exactly the right vehicle for our n Brian Anderson and Derek Duff have shown us they really care about their customers and go out of their way to find exactly the right vehicle for our needs. Extra care come when negotiating the best deal possible. Additionally, the service crew shows the same customer care. More
Unsurpassed experience EVERYONE at Napleton was very respectful, friendly, informed, knowledgeable and casual (in that I was made to feel comfortable while shopping).All my EVERYONE at Napleton was very respectful, friendly, informed, knowledgeable and casual (in that I was made to feel comfortable while shopping).All my questions were answered. Everything was explained. I felt so comfortable with Napleton's Hyundai that my family and I bought a second car the same day. More
Above and beyond services. My sales consultant Nizar and his General Manager worked together and went above and beyond until I was able to get a vehical that fit all my needs. My sales consultant Nizar and his General Manager worked together and went above and beyond until I was able to get a vehical that fit all my needs. More
A Fantastic Buying Experience. nOEL IS THE BEST SALESMAN. NOEL IS VERY KNOWLEDGEABLE AND HELPFUL,. BEST CAR BUYING EXPERIENCE !! I RECOMMEND NOEL . HE MADE THE CAR BUYING EXPERIENCE FUN AND NOT SO TIME CONSUM NOEL IS VERY KNOWLEDGEABLE AND HELPFUL,. BEST CAR BUYING EXPERIENCE !! I RECOMMEND NOEL . HE MADE THE CAR BUYING EXPERIENCE FUN AND NOT SO TIME CONSUMING. WAS IN AND OUT IN LESS THAN 2 HOURS. More
Nice selection of vehicles They had the vehicle I was looking for and working with Ben Marlowe, our salesman, was great. He explained everything and did not try to pressure us They had the vehicle I was looking for and working with Ben Marlowe, our salesman, was great. He explained everything and did not try to pressure us into buying. More
GREAT ATMOSPHERE Adrian helped me and my wife, such a great person with great attitude. Made us feel right at home and helped us get the best deal we could get definit Adrian helped me and my wife, such a great person with great attitude. Made us feel right at home and helped us get the best deal we could get definitely recommending this dealership and sales guy to friends and family. More