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Napoli Kia
Milford, CT
1,410 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,410 reviews
April 17, 2024
While I admit the final cost involved in repairs, particularly in regard to labor, seems high when compared to the estimated quote prices I found on-line for the repairs recommended, I am pleased w particularly in regard to labor, seems high when compared to the estimated quote prices I found on-line for the repairs recommended, I am pleased with the overall experience and result in that I now feel my older Kia is now safe for me to operate. More
by Anne S
Employees Worked With
Peter in Service Dept
Helpful April 16, 2024
I like how you use the video to communicate with the customer. How you point out things as you are doing them. I also like how you communicated with me by phone in making sure that everything that was n customer. How you point out things as you are doing them. I also like how you communicated with me by phone in making sure that everything that was needed to be done was made known to me and explained to me and that I was given a choice to except or reject at that time. And this way I accept, and therefore I don’t have to make a second trip, it was all done on that trip. I was very please with the team that I had on the 13 , of April. More
by Mamejct
Verified CustomerEmployees Worked With
Marissa kleiner and Courtney Esposito
April 12, 2024
my recent experience getting a spare key made was fine, no issues and they checked out the vehicle. no issues and they checked out the vehicle. More
by MAURIZIOMDC
April 12, 2024
Prompt efficient and courteous service from Jennifer and the transporter. I would not hesitate to return for service. the transporter. I would not hesitate to return for service. More
by Rlmd
April 10, 2024
Very professional. Keep me updated as to time. Clean customer area. Reasonable cost for service. Keep me updated as to time. Clean customer area. Reasonable cost for service. More
by SAVAGE4BIO
April 10, 2024
Very professional, service is on point, they communicated with me right thru the time my car was there! with me right thru the time my car was there! More
by Baldy.7
April 09, 2024
Kia Did a Wonderful Job Replacing My 2013 Optima Kia Engine & Manifold. it Took 4 days n a wake up lol … Excellent Maintenance…. Engine & Manifold. it Took 4 days n a wake up lol … Excellent Maintenance…. More
by quisedagod7
Employees Worked With
COURTNEY at Napoli Kia In Milford In The service department
April 06, 2024
Service area is clean. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. More
by Skyvan7@aol.com
April 02, 2024
Best Sales Person I've ever encountered! Enjoys job, cares about customers & their satisfaction. Thorough, informative, accommodating, attentive. Listen to me/addressed all concerns. Great Enjoys job, cares about customers & their satisfaction. Thorough, informative, accommodating, attentive. Listen to me/addressed all concerns. Great personality/attitude, relatable! Very professional! Would highly recommend him. Positive experience! More
by cpswl
Employees Worked With
March 29, 2024
I had a great visit w/service dept Jennifer handled all my needs as professional as possible! My Kia was fixed 100% and Jen was absolutely helpful kind and Informative! Thank you Napoli KIA! my needs as professional as possible! My Kia was fixed 100% and Jen was absolutely helpful kind and Informative! Thank you Napoli KIA! More
by Thomaskeszler
Employees Worked With
