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Napoli Kia
Milford, CT
2,097 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,097 reviews
Verified Customer
September 21, 2021
Trevor Sabia is the salesperson I worked with while shopping for a car. He made it so easy, smooth and understood all of my needs. I highly recommend Napoli Kia and Trevor shopping for a car. He made it so easy, smooth and understood all of my needs. I highly recommend Napoli Kia and Trevor More
by MaJaKa@42460
September 21, 2021
They literally bend over backwards to make sure we’re satisfied with their service. I can honestly say they are the best auto dealership I’ve ever dealt with. They make me feel like family. satisfied with their service. I can honestly say they are the best auto dealership I’ve ever dealt with. They make me feel like family. More
by JOEYURMAN
Employees Worked With
September 20, 2021
Sales wasn’t very attentive. Very poorly executed. No manual in the car.. no mats in the car. When asked sales - he was very short. Like I was bothering him. Was charged for things in the dealership manual in the car.. no mats in the car. When asked sales - he was very short. Like I was bothering him. Was charged for things in the dealership fee give things that we didn’t even have or used (I.e lien/finance fee. Didn’t even finance the car. We bought it out right) More
by Kristen19
September 18, 2021
Update the kia dealer said they would call me in 3 days about replacing the junk yard shock they put in my vehicle it been over two weeks and haven't heard a word about replacing the front shock you'd thi about replacing the junk yard shock they put in my vehicle it been over two weeks and haven't heard a word about replacing the front shock you'd think they would call me to let me know what's going on I guess not . POOR COMMUNICATION. More
by 5ttnet
Employees Worked With
September 18, 2021
Amazing service every time Mike Frank & Jennifer have always been a great help i’m always satisfied always been a great help i’m always satisfied More
by ALYSSA.GALARZA
September 16, 2021
The dealership surrounding is clean and accommodates customers to stay and wait for their vehicle. customers to stay and wait for their vehicle. More
by SHELDON Tomlinson
September 16, 2021
THE SERVICE I GOT WAS AWESOME VERY PROFESSIONAL GREAT SERVICE I WOULD GO BACK AGAIN SERVICE I WOULD GO BACK AGAIN More
by Tracey68
September 16, 2021
Service appointment was kept on time and the wait was not excessive. The staff was friendly and knowledgeable. excessive. The staff was friendly and knowledgeable. More
by NINA143
