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Napoli Kia
Milford, CT
2,098 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,098 reviews
September 13, 2021
The service was very good. The oil change was done in a reasonable amount of time. Jennifer and everyone was very friendly and courteous. reasonable amount of time. Jennifer and everyone was very friendly and courteous. More
by DAMORO
Verified CustomerEmployees Worked With
September 13, 2021
Outstanding service is always provided by all staff. Frank my salesman is outstanding and he goes above and beyond to make sure that all of my requests are completed before I leave the dealership. Thank Frank my salesman is outstanding and he goes above and beyond to make sure that all of my requests are completed before I leave the dealership. Thank you. More
by Hawkinsvanessa
Employees Worked With
Frank
September 11, 2021
Every time I bring my car for a routine service I feel welcomed, the staff is friendly and professional. An excellent and quick service. Love it. welcomed, the staff is friendly and professional. An excellent and quick service. Love it. More
by Iwona
September 09, 2021
It was an excellent opportunity to have work done by Kia service.. They were very good at their jobs and explained all that was complete. service.. They were very good at their jobs and explained all that was complete. More
by ROBERTOJR0089
September 09, 2021
A car was sold to my daughter that had nothing but issues and still does. It went back to the dealer 1 week after the sale for a motor “tick “ which they fixed but ended up with a traction control speed sen and still does. It went back to the dealer 1 week after the sale for a motor “tick “ which they fixed but ended up with a traction control speed sensor issue which the brushed the rust of and claimed it fixed. IT DID NOT FOX THE PROBLEM!!!! They refuse to do anymore work on the vehicle More
by suealves0
September 09, 2021
Very helpful and fast they made sure I was comfortable and aware of the problem I would highly recommend going there that's where I'm buying my next car. and aware of the problem I would highly recommend going there that's where I'm buying my next car. More
by RYANPEELER660
September 09, 2021
Exceptionally service every time i come in. Always a pleasure seeing Mike and Frank and Mike always makes sure that i have everything I need taken care of! pleasure seeing Mike and Frank and Mike always makes sure that i have everything I need taken care of! More
by STEVE_EVON
Employees Worked With
September 09, 2021
Service was great. People were excellent was not there to long. Over all I would give it a 10 the place was very clean great personality long. Over all I would give it a 10 the place was very clean great personality More
by SUNSHINE5X5
Employees Worked With
September 09, 2021
Very easy, fast and courteous customer waiting area very clean and comfortable. First time to visit service center and proved very good experience. Glad I purchased a Kia. clean and comfortable. First time to visit service center and proved very good experience. Glad I purchased a Kia. More
by SUSAN
Employees Worked With
September 09, 2021
I was very pleased with the service from Napoli Kia from check in to picking up the car. The dealers is very clean the the staff was very professional. I would highly recommend Napoli Kia. check in to picking up the car. The dealers is very clean the the staff was very professional. I would highly recommend Napoli Kia. More
by gtcryan
Employees Worked With
