Nashua Hyundai

I have complimentary oil changes included with the new vehicle. The last 2 oil changes have been extremely slow. In June it was more that 2 hours for a scheduled oil change. The time before that the ch vehicle. The last 2 oil changes have been extremely slow. In June it was more that 2 hours for a scheduled oil change. The time before that the change wasn't too long, about 1 hour, but than the technician brought the car out front where it sat for 15 minute before I was called to check out. Also each time I'm told I will be getting a survey to review the service but I never get it. I would rate the service poor and feel this is why I don't get it. More

I have been to Nashua Hyundai 4 times . Darlene Duncan has been my service Advisor every visit . I have been totally Satisfied with her alway friendly professional service .. 2013 Velost Darlene Duncan has been my service Advisor every visit . I have been totally Satisfied with her alway friendly professional service .. 2013 Veloster 231,000 miles Thank you Hyundai More

David was really helpful picking out my Hyundai Tucson 2019 .He was knowledgeable and fun . It was a great experience I enjoyed my used SUV so far . It’s been 10 years since my last car purchased .Thanks 2019 .He was knowledgeable and fun . It was a great experience I enjoyed my used SUV so far . It’s been 10 years since my last car purchased .Thanks for your help David keep up the awesome job! 🚙 More

The ever increasing costs of new cars makes it importnat for our family to keep our older cars running. We have a 2011 Sonata with over 220K miles that runs great thanks to Nashua Hyundai! We have been loya for our family to keep our older cars running. We have a 2011 Sonata with over 220K miles that runs great thanks to Nashua Hyundai! We have been loyally going to Nahua Hyundai for over 12 years and we have never been disappointed with the quality of work or the cost. Be sure to ask for Darlene or MAtt in the service department- they will take great care of you! More

If you have an older Hyundai, do NOT take it here for repairs. I have twice taken in an older make for repairs and have twice had to immediately return the car because the repair was not done correctly o repairs. I have twice taken in an older make for repairs and have twice had to immediately return the car because the repair was not done correctly or another part was damaged in the process. To add insult to injury, I was required to pay for parts, but not labor (!), because they never took full responsibility for the issues. I will NOT be returning to this service center again for any of my repair needs. More

I should've read the negative reviews. No loyalty to their customers at Nashua Hyundai, no sense of decency, no shame. I bought a car from Nashua Hyundai in fall of 2021 and within mont No loyalty to their customers at Nashua Hyundai, no sense of decency, no shame. I bought a car from Nashua Hyundai in fall of 2021 and within months, with no warning, my car completely shut down/failed while I was driving ON THE HIGHWAY. We waited hours for the tow corporate Hyundai supposedly called, then finally had to organize a tow through AAA. Once Nashua had the car on their lot, updates from them were so sparse and vague--I couldn't ever get in contact with the right person for my questions, and they didn't give any timeline updates. Meanwhile I'm a teacher and needed my car for work. I had to pay out of pocket for an overpriced rental (I guess low supplies drove up prices) because Nashua swore up and down that they don't keep any loaner cars on the lot for their customers. After over a week with zero updates about my car, turns out the person responsible for contacting me WENT ON VACATION with no notice. My car sat for days with nobody working on it, then they misdiagnosed the problem. No apologies, no nothing. I racked up an insane rental bill before Nashua realized they magically had a loaner car hiding somewhere. I drove out from Boston for the loaner car and within days the real issue was identified (wiring, factory issue). Nashua promised me they'd do whatever they could to personally reimburse my rental, since it was higher than corporate Hyundai's $50 daily limit (the rental was worth $35 but rental places were just having fun, at this point, and charged $100 a day) and it was Nashua's fault that I went days without getting the loaner they had on the premises the whole time. 6 months of this nonsense, no contact, evasive behavior, questionable interactions with a team member named Cora who seemed like she was trying to be helpful while ultimately not being helpful at all (currently ignoring my emails, btw)... FINALLY someone by the name of Art St. Denis contacts me and completely shuts me down--to paraphrase, he says he's sorry but he won't do anything about it and it's not Nashua Hyundai's fault that car rental prices soured during that period. Un-freaking-believable. Despite proof that in prior conversation/calls various Nashua employees admitted I should've been given the loaner car the day my car arrived at the lot for repair. My emails are now being ignored, and I've been told to just call corporate Hyundai for the $50 daily reimbursement and take the financial loss despite the fact that my car died ON A HIGHWAY due to a wiring issue that shouldn't have happened within months of purchasing the car. To summarize: They lied about the loaner, left my car sitting on the lot for days, misdiagnosed the issue, assured me they'd take care of me, and then basically told me to f*xx off. More

Don’t ever get work done at Nashua Hyundai. Went in for a recall on the Evap system of my 2017 Hyundai Santa Fe XL they replaced it, and broke my actual canister during the recall where it bolt Went in for a recall on the Evap system of my 2017 Hyundai Santa Fe XL they replaced it, and broke my actual canister during the recall where it bolts to the car, see RO below (which they spent all of 20 mins on the recall and didn’t smoke the system to check for a leak which I have spoken to other dealerships and that’s required!) I was literally there for 20 minutes TOTAL for the original recall repair so there’s no way they did the recall and smoked the system to check for a leak… then my check engine light comes on so we ran the code and it came up for a small evap leak and I take it back to them and they tell me I need to replace the part cause it’s broken…. There’s a crack where the mounting screws go into the frame, so someone over tightened something during the recall and snapped it. And want to charge me $400 to replace something they clearly broke while doing the recall…. My car was FINE before this…. OH and the service advisor mentioned a possible break before they even looked at the car… What a coincidence!!!! And the service manager will not call my fiancé back… 🙃🙃🙃🙃🙃🙃 DO NOT TAKE YOUR VEHICLE HERE, YOU HAVE BEEN WARNED!!!! More