I have to say, their service shop is potentially the worst I've ever gone to. Shortly after our 45000 service we started having engine problems, only to find that the air filter had not been changed since we purchased our Forrester in 2005. The service that they supposedly offer includes a air filter change every 15000 miles. The lack of air filter cost us several hundred dollars of additional parts and labor to correct the damage caused as a result.
After contacting them to complain about the issue, they offered us a discount on our 60000 mile maintenance that they might be able to right the wrong. During this maintenance the technician found issues that have never been issues with any other car I have owned, even at 180,000 miles. The old parts did not show any signs of wear, and the oil that was on them (which was supposedly leaking) looked new.
-- Edit --
After posting this review, I was contacted by Kirk Schneider, Owner of Nate Wade Subaru. After a few phone calls, and an eventual meeting at Nate Wade along with his Service Manager, Richard Beeler, they were deeply apologetic about the unfortunate events that had transpired.
The fact that Kirk takes enough pride in his dealership to contact an angry customer and his willingness to make things right says volumes about the character of the owner, and by extension the dealership.
If you ever have a problem with this dealership, bring it up with them. They are willing to fix your problem!