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Nelson Mazda Murfreesboro - Service Center

Murfreesboro, TN

4.6
344 Reviews
Call Service Center (615) 861-2565

344 Reviews of Nelson Mazda Murfreesboro - Service Center

Sort by
October 15, 2021

I loved how honest and upfront everyone was. And the exceptional help was incredible thanks! More

by TAMBRIN98
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Orlando House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pate
Report | Print
Oct 17, 2021 -

Nelson Mazda Murfreesboro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

Helpful
October 11, 2021

I liked they sent me a video about showing my car status. I don't know about the car really well, but this video helped me to understand what is going on my car. More

by ST
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chase Warren, Will Austin
Report | Print
Oct 11, 2021 -

Nelson Mazda Murfreesboro responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
October 10, 2021

Great place to buy a car. The service department is very quick to get you going. More

by shinnrenee
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chase Warren
Report | Print
Oct 11, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
October 10, 2021

Everything went well, as usual. No surprises. It seems that everyone I talked with really knew their job. More

by WBRODRICK
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Report | Print
Oct 11, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
October 07, 2021

Good work and fast. Courteous and answer question. Thorough and let you you know whats going on. More

by LCROWE5548
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Leming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor, Lonnie Stevens, Chase Warren, Will Austin, Michael Burton
Report | Print
Oct 07, 2021 -

Nelson Mazda Murfreesboro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

Helpful
October 04, 2021

Nice folks happy good work cheap price guy went over inspection with me advised me More

by amickinak
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Report | Print
Oct 05, 2021 -

Nelson Mazda Murfreesboro responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

Helpful
October 03, 2021

Traded cars three times with these folks. Always good transactions and great service thereafter. HIGHLY RECOMMEND THEM! More

by jfembalmer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Report | Print
Oct 04, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
September 30, 2021

Great service and kind people who keep you informed about your vehicle. Video is great More

by Jen
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren, Will Austin
Report | Print
Oct 03, 2021 -

Nelson Mazda Murfreesboro responded

Thanks, Jen, for sharing your thoughts about your experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

Helpful
September 29, 2021

My service was for an intermittent and obscure issue, and the service department kept at it until it was correctly diagnosed and fixed More

by bjmcintyre
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chase Warren
Report | Print
Sep 29, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

Helpful
September 24, 2021

I had my vehicle towed to Nelson to replace the alternator initially. An option I thought of was to trade my car in and take the loss of value instead of putting money into the repair. I figured it More

by WesLondonMusic
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Leming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor, Eron Hatchett, Alyssa McDonald, Chase Warren
Report | Print
Sep 24, 2021 -

Nelson Mazda Murfreesboro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

Helpful
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