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Newberg Jeep Ram

Newberg, OR

4.4
877 Reviews
Being family owned and family operated, Newberg Jeep Ram is at your service. We specialize in making the car buying process simple. One consultant, start to finish, and our lowest price up front. There’s no need for the back and forth. We’re a BusinessLink Dealer and here for your business needs. Our new large service facility is ready to take on your vehicle fleet of all makes and models.
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2809 Portland Road

Newberg, OR

97132

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Showing 877 reviews

April 20, 2024

Great service on time and on budget. Work done right the first time. Would recommend More

by WAYNEHOFER03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Looks nice. Clean and organized. not as much inventory as in previous years. Service dept is responsive. More

by russhope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Every person I spoke with was knowledgeable and helpful. People in the service and in the parts departments went out of their way to make sure that everything was completed. More

by Lat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Forrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kraig Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Telesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Newburg Jeep Ram bent over backwards to help me with putting this deal together, it took longer than l though but Bailey hung in there for me. I wish she could've been there when l came in. More

by Robinslock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Neligan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meade
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

They’ll work with you to get a deal done, and stay late to do it. More

by dtfrazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Neligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

I mean no offense but Ben was really awkward when I met him. It almost felt as if he didn’t want to deal with me. But after reviewing the van, my wife and I loved it and saw that it was out of our price ra More

by Troy Hauxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Perez Villa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Neligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meade
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

They are amazing they helped me so much and did everything for me to walk out with a new Jeep, they stayed after closing hours to help me out, I appreciate everything they did, They are so amazing More

by GAYTAN3587
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Perez Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Neligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Omar was awesome, he answer all of my questions and took good care of my Jeep! More

by ESTEFANIA021216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

The service was great. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. More

by DONN.WETMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Forrest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Schlotfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kraig Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Telesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridget Hofer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Goad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Took my ram 1500 eco diesel to them for close to $8000. 00 of work. Took them 5 months to complete and one of the issues still persists. When I received the truck back I was shocked, it was full of mold fro More

by Nathan.soll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kraig Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Carranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Newberg Jeep Ram responded

Nathan, we are happy to hear Lanphere Auto Group was a wonderful group to work for, thank you. As far as your service experience, it took a very long time for your aftermarket warranty company to approve the claim to get your repair going. Once it was approved, it took 2 months to receive your parts, as there was a national backorder. Once the vehicle was fixed, you brought the vehicle back shortly afterwards with no fuel in the tank. We drove the vehicle for 30+ miles to try to duplicate the issue. When you were told that we were unable to duplicate the issue after the additional mileage, we informed you that we would be happy to continue to try to duplicate it, but we would have to put fuel in your vehicle and bill for the diesel charge (this is an industry standard). Your response was that you were going to perform the oil change on the free Rental Vehicle that we gave you to drive, and that you were going to bill us for it. It was at this point, we decided it would be best for you to come and pick up your truck and seek an alternate repair facility.

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