Newberg Jeep Ram
Newberg, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service on time and on budget. Work done right the first time. Would recommend Work done right the first time. Would recommend More
Looks nice. Clean and organized. not as much inventory as in previous years. Service dept is responsive. Clean and organized. not as much inventory as in previous years. Service dept is responsive. More
Every person I spoke with was knowledgeable and helpful. People in the service and in the parts departments went out of their way to make sure that everything was completed. People in the service and in the parts departments went out of their way to make sure that everything was completed. More
Newburg Jeep Ram bent over backwards to help me with putting this deal together, it took longer than l though but Bailey hung in there for me. I wish she could've been there when l came in. putting this deal together, it took longer than l though but Bailey hung in there for me. I wish she could've been there when l came in. More
I mean no offense but Ben was really awkward when I met him. It almost felt as if he didn’t want to deal with me. But after reviewing the van, my wife and I loved it and saw that it was out of our price ra him. It almost felt as if he didn’t want to deal with me. But after reviewing the van, my wife and I loved it and saw that it was out of our price range. But Ben and Krystal found a way to make it in our budget! That night we left with a new mini van perfect for our growing family. More
They are amazing they helped me so much and did everything for me to walk out with a new Jeep, they stayed after closing hours to help me out, I appreciate everything they did, They are so amazing everything for me to walk out with a new Jeep, they stayed after closing hours to help me out, I appreciate everything they did, They are so amazing 100/10 More
Omar was awesome, he answer all of my questions and took good care of my Jeep! good care of my Jeep! More
The service was great. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. More
Took my ram 1500 eco diesel to them for close to $8000. 00 of work. Took them 5 months to complete and one of the issues still persists. When I received the truck back I was shocked, it was full of mold fro 00 of work. Took them 5 months to complete and one of the issues still persists. When I received the truck back I was shocked, it was full of mold from sitting so long, the battery was completely dead, parts were left in the bed rolling around, the recall work was never completed, and the turn signal out warning popped back on the second I drove away. (One of the issues I asked to be fixed and was originally charged for). Took It back to them promptly, and Says they can’t duplicate the issue but refuse to drive it to duplicate the issue. Kraig the service manager will not stand behind his technicians work, is full of ticky tacky petty charges to try and not drive the vehicle to duplicate issues. I offered to let their tech drive my vehicle after hours and over weekend. He basically refused. When truck is picked up it doesn’t even make it home before triggering the issue I brought it to them for twice now. Do not trust Kraig or his team for competent work or even a general customer treatment. They will probably say I’m an ex employee who has a grudge, however I have been bringing my vehicles to Lanphere for years and have purchased 4 of my last 5 vehicles from them because they are a great organization, Kraig single handedly ruined a 10+ year relationship. Other than Kraig and the newberg dodge team the Lanphere organization was a wonderful group to work for. Sad to see…. More