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Nissan Ellicott City - Service Center

Ellicott City, MD

4.5
458 Lifetime Reviews Review Dealership

458 Reviews of Nissan Ellicott City - Service Center

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February 22, 2021

"Scheduling, including re-scheduling, was quick and easy..."

- LELIARR1

Scheduling, including re-scheduling, was quick and easy online and by phone. Service was performed on time, quicker than I anticipated, and with friendly countenance.

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Recommend Dealer
Yes
Employees Worked With
February 20, 2021

"Advisor was very committed to perfection. She explained..."

- USNNY1

Advisor was very committed to perfection. She explained every step of the service. Gives client confidence as to what to expect. Kudos to her for efforts

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Recommend Dealer
Yes
Employees Worked With
Stephanie
February 18, 2021

"Antonio Walker gave outstanding service . His..."

- landajohnson

Antonio Walker gave outstanding service . His professionalism insured that I would return and recommend more people to this dealership . This was my first time working with the service department for a very easy fix. Only needed a battery replacement. I wasn’t impressed with the customer service.

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Recommend Dealer
Yes
Employees Worked With
Antonio Walker 5 star service
February 11, 2021

"The guy who took my repair order was fantastic. And he..."

- GARY3026

The guy who took my repair order was fantastic. And he called me back when the repair was completed. I will come back for more service items.

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Recommend Dealer
Yes
Employees Worked With
February 09, 2021

"I purchased my vehicle in that dealer. I never put..."

- ULYSSEADELINE

I purchased my vehicle in that dealer. I never put down on no repairs. They are always find a way to help me I really appreciated your great job!

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Recommend Dealer
Yes
Employees Worked With
Feb 11, 2021 -

Nissan Ellicott City responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

February 08, 2021

"great service, very friendly staff. got the repairs done..."

- JMULLEN5

great service, very friendly staff. got the repairs done in no time. will always send our work to this dealer for future repairs. Stephanie was a GREAT service advisor

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Recommend Dealer
Yes
Employees Worked With
Feb 11, 2021 -

Nissan Ellicott City responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

February 04, 2021

"Great Customer service from everyone I encountered there...."

- EVERICK815

Great Customer service from everyone I encountered there. Mat the Manager was very friendly and helpful even before I got the dealership for service. Great team

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Recommend Dealer
Yes
Employees Worked With
January 30, 2021

"Nice and professional staff. Very clean and organized...."

- TRACEY50

Nice and professional staff. Very clean and organized. Wait time is very close to what is promised. Consistent staff who knows the customers. Would recommend to others

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Recommend Dealer
Yes
Employees Worked With
January 28, 2021

"Every time I get my old changed here I leave with a new..."

- TURNER.TANEIKA

Every time I get my old changed here I leave with a new problem. I wonder why? Thinking of just doing jiffy lube ??? I think they do stuff to my car so I’ll return to spend even more money. Technicians seems shady I don’t think it’s a coincidence.

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Recommend Dealer
No
Employees Worked With
January 28, 2021

"Service was good, some misunderstanings about issues with..."

- ITSJSTME1

Service was good, some misunderstanings about issues with the vehicle, but considering this was during the pandemic, things like this happen. I've had good service in the past and will definitely use your services again.

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Recommend Dealer
Yes
Employees Worked With
1
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