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Nissan of Athens - Service Center

Athens, GA

4.6
2,368 Reviews
Call Service Center (706) 410-1914

2,368 Reviews of Nissan of Athens - Service Center

Sort by
April 18, 2024

The service department took care of all my necessary issues and looked things over like they usually do here in Athens. Bobby Garrett is always my service advisor and looks out for his customers. More

by bhurtado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Garrett
Report | Print
Apr 19, 2024 -

Nissan of Athens responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. If you have any further questions, please give us a call. We're always happy to help!

Helpful
April 14, 2024

Went for a tire rotation and break check. 2 weeks later I had an issue and they said my back breaks were bad. Why didn't they said anything when I was in there 2 weeks prior? More

by DALLASB32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Benefield
Report | Print
Apr 15, 2024 -

Nissan of Athens responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (706) 471-1170 when you have a chance. Thank you, and we look forward to hearing from you.

Helpful
April 12, 2024

My service and my rep were the best and I will recommend Nissan Of Athens service department to friends and family. More

by LROBINSONSR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Nissan of Athens responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Helpful
April 11, 2024

service and the way they explained to me about the issue of my vehicle, very professional More

by RIOS.YANETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Nissan of Athens responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
April 09, 2024

We have always had a great experience with Nissan of Athens and will continue to come there. More

by XRAYLOVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Magnus
Report | Print
Apr 11, 2024 -

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
April 08, 2024

Friendly staff that always welcomes me by name and takes care of my service needs. More

by rodneystorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sartain
Report | Print
Apr 10, 2024 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Helpful
April 07, 2024

Excellent service as usual! Bobby does an awesome job every time! Couldn't ask for better!! More

by LORIHAMBY2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Apr 08, 2024 -

Nissan of Athens responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. We hope you have a great day!

Helpful
April 04, 2024

Service took twice as long as promised. Promised 1.5 hrs and it took 3 hours More

by jsorah8
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Catherine Steed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

Nissan of Athens responded

Hello, we are sorry to learn that your visit to Nissan of Athens did not live up to your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance we will do everything possible to make it up to you.

Helpful
April 01, 2024

Been going to Nissan Athens to have my car serviced for 8 years now. They are top notch! More

by DHOWINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan - Service Dept
Report | Print
Apr 04, 2024 -

Nissan of Athens responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 31, 2024

They overfilled my brake fluid reservoir, left used motor oil on the underside of my truck, and then bent my transmission support crossmember. More

by TRUCKINBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of these people
Report | Print
Apr 02, 2024 -

Nissan of Athens responded

Hi, we regret to hear that you had this experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (706) 471-1170 and we will do our best to make this better.

Helpful
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