Thank you so much for the awesome review. We are so glad Elina was there to provide excellent service and ensure your servicing process ran smooth and easy for you. We look forward to continuing to assist you with all you Nissan needs. Until next time, happy motoring!
Excellent service provided by friendly and knowledgeable staff. From Shalvin Deo in the Service Department to the shuttle staff it was a great experience. Dealing with car malfunctions can be very stressful and the staff at Elk Grove Nissan gave me peace of mind.
Wow, thank you so much for the awesome review. We are so happy to hear that we could make the servicing process smoother and easier for you. We look forward to seeing you again soon, but until next time, happy motoring!
To the General Mgr:
Lane Walters at Nissan dealerships has an outstanding customer service. So far I have been coming to this particular dealer about the four times to do my service and by far never had a great customer like he has given me today! It easier for a customer to complain quickly but it is very difficult for a customer to compliment someone. I really want to compliment Lane for the service he provided to today!
Thank you so much for your awesome review. We truly are thankful for our staff and for you, our customer. We hope we can continue to provide excellent customer service for many years to come!
Lane was very professional and knowledgeable with his experience at work and has great work ethics. Its vary rare to have good customer service with a professional attitude but with lane it was nothing but the best
Thank you so much for the awesome review. We are so glad Lane was there to provide excellent customer service. We hope we can continue to provide great customer service for you for many years to come!
"I would like to give big thank you too john brooks!!"
He very amazing really takes pride in his job. Really cares about his customer. Very fast and efficient and it didn't cost me all my saving. I really appreciate everything keep up all the good work john your amazing. Nissan your very lucky to have such a great employee.because of him that's the only place i will bring my car too and tell all my family. I hope he gets recognize him for all his great work.thank you
Thank you so much for taking time to share your experience with us. We are truly happy that John Brooks has been there for you to make your services here smooth and easy. We count ourselves very lucky every day for our amazing staff. We hope we can continue this awesome friendship for many years to come!
The service representative was OUTSTANDING. The issue with getting my FOB replaced through the insurance company was painful but the service representative was patient and went way above and beyond what I expected. My past experience versus now were totally different. I will be having my two Nissan serviced at EG Nissan because of this great customer service I received from Mr Ramos.