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Nissan of Elk Grove - Service Center

4.7

361 Lifetime Service Reviews

8590 Laguna Grove Drive, Elk Grove, California 95757

361 Reviews of Nissan of Elk Grove - Service Center

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September 01, 2018

"Service excellent!!!!!"

- Quest

I’ve been coming to Nissan Elk Grove for oil change since i got my car . The service is excellent and the employee is very accommodating and friendly... what a nice way to start a day...

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lane Walters
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 04, 2018 -

Nissan of Elk Grove responded

What are great picture! We are so glad we were able to start your day off right. We always look forward to seeing you.

August 23, 2018

"Excellent Service "

- Cherry6451

Kori Hall is the sweetest and she is so knowledgeable! I would highly recommend her. When it comes time that I need a new car I'll be coming to her.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Kori Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 24, 2018 -

Nissan of Elk Grove responded

Thank you for taking time to leave us a review. We are happy that Kori was able to provide excellent customer service and hope we can continue our friendship with you for many years to come!

August 16, 2018

"OUTSTANDING"

- Greg

The service representative was OUTSTANDING. The issue with getting my FOB replaced through the insurance company was painful but the service representative was patient and went way above and beyond what I expected. My past experience versus now were totally different. I will be having my two Nissan serviced at EG Nissan because of this great customer service I received from Mr Ramos.

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Recommend Dealer
Yes
Employees Worked With
Eddie Ramos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Nissan of Elk Grove responded

Greg, Thank you so much for your 5-star rating. We are so glad Mr. Ramos was able to help provide excellent service. We look forward to seeing you soon, but until then enjoy your Nissans!

August 09, 2018

"Nissan Rogue "

- Simon

The car is reallly good and the service is really fantastic. I love it so much so professional. Jeff is helpful and thoughtful. Though we went to the service for fix 2 times, But I still love the company and in the future I will still pick this company.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stoughton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 10, 2018 -

Nissan of Elk Grove responded

Simon, Thanks for the 5-star rating. We truly appreciate you and your business. We hope we can continue to provide excellent service for many years to come.

July 17, 2018

"Efficiency "

- Preddy

Good customer service. I got my car back within 24 hours. Nissan is very organized and professional. Happy with my car choice and services! Thanks

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shalvin Deo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 18, 2018 -

Nissan of Elk Grove responded

Preddy, Thank you for taking time to leave such a positive review. We are happy we could assist you in all your Nissan needs. Until next time, happy motoring!

June 28, 2018

"Quality"

- Jessealford

Hopped over between work and got right in for a speedy service that I know and can trust as done right. Effecient and friendly service.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lane Walters
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 02, 2018 -

Nissan of Elk Grove responded

Jesse, Thank you for the thumbs up and the the 5-stars! We value your business and are always here for your vehicles services. Have a great 4th of July!

June 23, 2018

"Waiting room"

- Nissangirls

Really enjoyed visiting with lane while waiting for car to to be serviced. His knowledge about the human capital at the dealership is impressive. We do need to have World Cup added to direct tv package.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lane Walters
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 26, 2018 -

Nissan of Elk Grove responded

Thank you so much for visiting us at our Quick Lube. We are very happy to hear lane made the experience so great! Until we see you next, happy motoring.

June 16, 2018

"QUICK AND EASY"

- Wastranomo

So I came in for service, Jasmine was the service advisor and is a great listener. Took my car in right away. Andres the technician was working on my car and I could see him from the window. Everything was done very quickly and I felt relaxed sitting in the lounge and watching my vehicle while it's being serviced. From the shop it went to the wash and it came back looking brand new! Whoever washed my car did a great job! Everyone that I encountered was doing a good job and felt like good hearted employees. Monse the service cashier was swift and friendly. Excellent customer service!!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Monse Cortes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jasmine Hernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 19, 2018 -

Nissan of Elk Grove responded

Thank you so much for your 5-star review of your most recent service with us. We are excited to hear the process was a treat from start to finish. We look forward to the continued relationship.

June 16, 2018

"Quicklube"

- Pharmboylt

I like this place a lot. Service is always good and free donuts every time. Now that they’re open early on Sunday’s very convenient

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lane Walters
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 19, 2018 -

Nissan of Elk Grove responded

Thank you for sharing your positive experiences at our Quick Lube location! You and your family look great and we love to hear you enjoy the donuts ;) Until we see you next, happy motoring.

June 07, 2018

"Lane and Cesar"

- Martin

Lane was awesome! He was polite, efficient and a great salesman! I came in with low tire pressure and left with a new set of tires! What a dude! He was very personable and professional. I will recommend this place to everyone!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lane Walters
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Cesar candido
Jun 08, 2018 -

Nissan of Elk Grove responded

We pride ourselves on our awesome team members. Thank you for sharing your experience.

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