Navarre Nissan

I bought a brand new 2022 Nissan Frontier from this dealership 2 years and less than a month ago. It had a manufacture defect that was well known. They took it into repair it and recreated the same pro dealership 2 years and less than a month ago. It had a manufacture defect that was well known. They took it into repair it and recreated the same problem but in a new way. The issue was that the driverside door would randomly stick. They told me that it was the solenoid on the inside of the doorlock mechanism. They replaced it , but in doing so created a bulge on the door panel when they replaced it that would, at first be a nuisance and just catch the frame, but got worse over time. I tried to schedule a tine with them to bring it in for repair, but they only had time slots when I was at work. They offered a shuttle for me to get back to work but could not gaurantee that the shuttle would ve ready to bring me back as soon as I dropped the truck off. I finally got the truck back to them at 42000 miles, but they refused to fix it and now want over $800 to repair the damage that started as a manufacturing defect and then became a dealer tech damage issue. I do not reccommend buying fron this dealer. More

Todd Williams answered all of our questions and we had a lot!! He even downloaded my contact list onto the hands-free system in my new car! I would highly recommend him to my friends and family! 💙🚘 lot!! He even downloaded my contact list onto the hands-free system in my new car! I would highly recommend him to my friends and family! 💙🚘 More

I purchased both of my cars from Nissan of Lake Charles, I recommend a salesman named Lamar. He really worked with my family and is very professional and knowledgeable about the inventory. Very good custome I recommend a salesman named Lamar. He really worked with my family and is very professional and knowledgeable about the inventory. Very good customer services and fixed what was agreed on, very happy. More

Came in for my wheel bearings to be replaced. Took them 5 hours after being told it should take 3 hours. After they’ve finished up with the wheel bearings I left. Had to turn around because now there was a h hours after being told it should take 3 hours. After they’ve finished up with the wheel bearings I left. Had to turn around because now there was a horrible metal on metal screeching sound. This place is complete xxxx. Technician hurry so they can go for lunch and bail when confronted on the matter. I will never use the Billy Navarre Nissan of Lake Charles Service department ever again! More

I rather a litlemon than an a Nissans’ We’re making deals. Traded traverse, sold me a lemon Jeep, along with those two trade ins I traded in a beautiful Ford King Rancher, I believe. my wife was scrweded, but Traded traverse, sold me a lemon Jeep, along with those two trade ins I traded in a beautiful Ford King Rancher, I believe. my wife was scrweded, but gave the benifit of the doubt. until I seen his body language, feet on desk on raising his voice at her. All she wanted what was due to her! That is the exact Man I want my daughters to run from More

Amazing Their service center is always great and able to take my car in! And the sales manager, Stewart Matte is always friendly and willing to help with anyt Their service center is always great and able to take my car in! And the sales manager, Stewart Matte is always friendly and willing to help with anything you need done. More

One Satisfied Customer! They are so efficient I thought I was there just for the cappuccino which is so good! The service was the best and very fast. They are so efficient I thought I was there just for the cappuccino which is so good! The service was the best and very fast. More

oil change was very pleased The service is always the best. Carla takes care of all my service needs and she is the best I let her take care of my vehicle servic was very pleased The service is always the best. Carla takes care of all my service needs and she is the best I let her take care of my vehicle services More

Always Satisfied I took my car in for an oil change and while I was waiting, I was informed that I needed a couple of filters changed. Stewart Matte explained what eac I took my car in for an oil change and while I was waiting, I was informed that I needed a couple of filters changed. Stewart Matte explained what each filter was and the purpose for them. I couldn't afford to have both of them replaced. Stewart Matte didn't try to pressure me or guilt me into purchasing both. He was so understanding and genuine. It is always a pleasure to deal with him when I take my car in. As always, I left there a satisfied customer because the service was so fast. More

Getting" it done" at Nisson for a senior citizen this dealership is a valuable asset as they carefully check tour car and when you leave there is a feeling of being in a safe car for a senior citizen this dealership is a valuable asset as they carefully check tour car and when you leave there is a feeling of being in a safe car that money can't buy More