Nissan of Richmond
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,102 reviews
Very friend and professional service from every person I met. Work quick and excellent. Great team met. Work quick and excellent. Great team More
Customer service was great this day I came to get my oil changed. Thank you changed. Thank you More
I felt that the dealership is honest and very attentive to what we were looking for and could afford.. to what we were looking for and could afford.. More
Michael was the first person to greet us and made our experience great. We ended up buying a beautiful Nissan Rogue sport and we couldn’t be happier experience great. We ended up buying a beautiful Nissan Rogue sport and we couldn’t be happier More
Quick and safe overnight drop off made the entire process comfortable and convenient. The staff kept me informed and pick up was a breeze as well. comfortable and convenient. The staff kept me informed and pick up was a breeze as well. More
Asked several folks (including 2 service advisors) to make sure service knew I was waiting for my vehicle. After nearly 5 hours a keen ms Washington realized I wasn’t a drop off and was indeed waiting. make sure service knew I was waiting for my vehicle. After nearly 5 hours a keen ms Washington realized I wasn’t a drop off and was indeed waiting. Running boards out on did not match. Still waiting for resolution. Pretty frustrating day More
Great people great service very reliable and make sure my vehicles are well cared for vehicles are well cared for More
The Service Manager remained unavailable even though his/her service team was extremely understaffed and therefore unable to provide any basic customer service. his/her service team was extremely understaffed and therefore unable to provide any basic customer service. More
I took it back there twice to fix an error code on an install of a mass airflow sensor. First they told me that the computer wasn’t working because the Wi-Fi was out due to an overcast day, the next time install of a mass airflow sensor. First they told me that the computer wasn’t working because the Wi-Fi was out due to an overcast day, the next time they told me that it was something with my car‘s computer that couldn’t communicate, and I would need to replace the whole thing for an estimated $1600-$2000. I went back home, looked on YouTube, did a manual reset, and the problem has been fixed. I also have a pocket scanner, which communicates with the car just fine. They also botched taking my information when I dropped it off the second time and I had to call them to find out if everything was ready. All in all, they were very pleasant, but I have zero faith in their ability to diagnose and fix vehicles. More