Nissan of Silsbee

Great People, Great Selection. We were not pressured, I told the salesperson what I was interested in and he found exactly what I was looking for. Everyone we talked to was super ni We were not pressured, I told the salesperson what I was interested in and he found exactly what I was looking for. Everyone we talked to was super nice and explained things where I could understand. They never minded answering a question and did everything they could to get me the best deal. I was very happy and will go back to them for my next vehicle. I would recommend anyone to Silsbee Nissan. My windshield had a crack when I bought the car so they ordered another one for it and I brought it back in on Monday. They replaced it while we waited. The service staff was also very nice and polite to us while we were there. More

In a pinch This is the second time we have shown up at Silsbee Nissan in desperate need for a vehicle because one of ours needed pricey/unrealistic repairs. The This is the second time we have shown up at Silsbee Nissan in desperate need for a vehicle because one of ours needed pricey/unrealistic repairs. The first time in 2011 we were fortunate to be worked into an Altima that didn't break our budget despite being nearly $8000 upside down on the broken car. In April 2019 when we found ourselves in a similar situation, we returned in hopes of a similar deal. For the second time we were treated kindly and professionally. We were assisted through the muddy water of being upside down and offered a great deal in a horrible situation. We are so grateful, again, for Silsbee Nissan's understanding and willingness to work with us! More

Great Service Rep Jackie is a great service rep. However the time that it takes for a simple oil change is crazy. I'm not sure if they are short staffed in the shop or Jackie is a great service rep. However the time that it takes for a simple oil change is crazy. I'm not sure if they are short staffed in the shop or if waiting customers are just not a concern. More

Good sailsman. Everyone was helpful. Good sales person. Friendly personnel. Ease of purchase. If I buy another vehicle it will be a Nissan. Thank you so much for all your help and assista Good sales person. Friendly personnel. Ease of purchase. If I buy another vehicle it will be a Nissan. Thank you so much for all your help and assistance with my purchase. More

Service call The wait was a bit lenghty but over all it was great. Employees are awesome. They were great with my son, they kept him busy The wait was a bit lenghty but over all it was great. Employees are awesome. They were great with my son, they kept him busy More

Fast, Clean and Efficient The team was only instructed to fix all recalls on my Altima. They completed the work I expected but also did a free engine diagnostic test with helpf The team was only instructed to fix all recalls on my Altima. They completed the work I expected but also did a free engine diagnostic test with helpful results and gave me the car in a much cleaner condition that I had left it in. I will use their service again. More

Amazing Customer Service! Joe was friendly and honest and worked with me to make the deal I was comfortable with. Everyone was extremely patient and helpful. I had two young Joe was friendly and honest and worked with me to make the deal I was comfortable with. Everyone was extremely patient and helpful. I had two young kids with me and they had a blast in the service area. More

buying experience Thank you so much Silsbee Nissan for your outstanding customer service during our purchase. Even though we were not looking that day, you still brough Thank you so much Silsbee Nissan for your outstanding customer service during our purchase. Even though we were not looking that day, you still brought the A game to the park. Thanks again and would recommend this business to others . Thank you More

New Nissan Rogue I’ve purchased three new Nissans since 2013. This is the first one from Silsbee Nissan. I left feeling that Joe Hinson had made me the best possible d I’ve purchased three new Nissans since 2013. This is the first one from Silsbee Nissan. I left feeling that Joe Hinson had made me the best possible deal. Furthermore Joe continued to stay in touch and followed up until all details of our negotiations had been completed. I started using Silsbee Nissan’s service department because I was totally disgusted with their competitors that I had purchased my Pathfinders from. It was due to the professional and friendly service of Dale Stanley that I decided to give the sales department a try. WOW I’m glad I did. Joe Hinson and the experience exceeded my expectations. Thanks Silsbee Nissan. Jerry Hanks More

Great service Had my 2018 Nissan Frontier serviced got me right in had oil changed fast friendly and truck was washed and looking good when I got it back Fast eas Had my 2018 Nissan Frontier serviced got me right in had oil changed fast friendly and truck was washed and looking good when I got it back Fast easy and everything done great More