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Nissan of South Bay - Service Center

1.0

3 Lifetime Service Reviews

3233 Pacific Coast Hwy, Torrance, California 90505

3 Reviews of Nissan of South Bay - Service Center

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May 30, 2017

"Bad costumers service and bad service"

- Rca

I took my car for oil change when I got home all my coins were missing from my car so be careful to another costumers.

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Overall Experience
Recommend Dealer
No
Employees Worked With
Charlie Frank
September 21, 2016

"Recall and warranty service"

- Done 1 now

Sold warranty for auto nation fully knowing the would be moving the next month. Now have to pay deductible for warranty. Could not get anyone to talk to me from finance the whole 4 hr I was there. Not very good customer service, should be able to transfer to Nissan warranty at no charge.

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Recommend Dealer
Yes
Employees Worked With
Will lopez
July 16, 2016

"Horrible customer service. "

- John09

I tried to make an appointment for my first service at this new Nissan dealership and could NEVER get a call back. I tried both by phone and live chat online. I finally left a message for "Thomas", the Service Manager and, no surprise...no call back. I then went into the dealership and left a message with the receptionist for the General Manager, "Gustavo" to call me and he also NEVER returned my call!! What's with the culture of this dealership that they don't know the definition of customer service?? At LEAST the courtesy of a return call.

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Customer Service
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Overall Experience
Recommend Dealer
No
Employees Worked With
No one as no one would ever return my call!!!
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