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Nissan of Van Nuys
Van Nuys, CA
360 Reviews
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360 Reviews of Nissan of Van Nuys
September 06, 2019
awesome experience!! At Nissan of Van Nuys Today I had a great experience!! Lenny made my dream come true! Bought a new 2019 Nissan Pathfinder at a great price!! I highly recommended him and hi Today I had a great experience!! Lenny made my dream come true! Bought a new 2019 Nissan Pathfinder at a great price!! I highly recommended him and his team, they are very kind, and helpful!! I’m very thankful!! :) More
by Sindy32
Employees Worked With
Lenny Hernandez, Leslie Aguilar
Helpful July 10, 2019
Fairytales do come true I received a pumpkin of a deal from Nissan, and Mr. Augusto Montemayor long before midnight! I hope to live happy ever after! Thanks Nissan! I received a pumpkin of a deal from Nissan, and Mr. Augusto Montemayor long before midnight! I hope to live happy ever after! Thanks Nissan! More
by Cinderella2019
Employees Worked With
Augusto Montemayor
March 17, 2019
2019 Altima I stopped by Van Nuys Nissan to look at a specific Altima that their website indicated was in inventory. I saw the Altima at the LA car show. I met I stopped by Van Nuys Nissan to look at a specific Altima that their website indicated was in inventory. I saw the Altima at the LA car show. I met the salesman, Edgar Gonzalez and he took me right to the car. He gave a very thorough overview of the car’s options and performance and did not have leave any of my questions unanswered. I had informed him that my current lease wasn’t up for 2 months and that I was in research mode. He totally respected that an politely and professionally asked me if I would be at willing to hear what they could do for me on the lease. I gave him some basic parameters. The numbers were in the ballpark but such that I could say no to. Again, without any pressure, he kindly asked if I would be willing to speak to the manager. I said ok. I spoke with Vahan Papazian and he worked the numbers that impressed me. To seal the deal, they worked it out to where they are paying for my last 2 payments on my current lease. All of the numbers seem exceptional to me (Msrp vs the discounted price, and the rebate and kicking in the last 2 payments of my current lease). I’ve gone to several dealers in the last month and none of them seemed interested in selling a car. Their price was as low as they could go but I really didn’t believe them. Vahan earned my trust and I believe he gave me the best deal he could. I feel like I got a beautiful car with almost all the options at a great price More
by Steven7349
Employees Worked With
Edgar Gonzalez, Vahan Papazian
March 02, 2019
Exceptional Service I bought my 2018 Nissan Kicks at Nissan of Van Nuys, and received nothing but excellent service. Marie Alipio went above and beyond to make sure ever I bought my 2018 Nissan Kicks at Nissan of Van Nuys, and received nothing but excellent service. Marie Alipio went above and beyond to make sure everything is taken care of and I cannot complain. Four months later and she still checks in with me to assure me that all is well. I'm happy I met Marie! More
by cfcuyson
Employees Worked With
Marie Alipio
February 09, 2019
Great experience I had a great experience at Nissan Van Nuys. Lenny and Bobby worked with me to find the best deal for my new lease. They were friendly and thorough a I had a great experience at Nissan Van Nuys. Lenny and Bobby worked with me to find the best deal for my new lease. They were friendly and thorough and I would highly recommend them! More
by Waterpolo93
Employees Worked With
Lenny Hernandez
January 20, 2019
Great dealer Had an awesome experience buying my Altima. Everyone was so helpful and friendly. They made sure I understood everything and made the whole process ea Had an awesome experience buying my Altima. Everyone was so helpful and friendly. They made sure I understood everything and made the whole process easy. More
by Mayrarey
Employees Worked With
Mike Papazian, Robert Morales, Albert Vasquez, Miguel Gonzalez
January 18, 2019
Amazing customer service! I highly recommended purchasing a car from Nissan of Van Nuys! Everyone there is super helpful. I always leave at ease and very happy whether if I’m p I highly recommended purchasing a car from Nissan of Van Nuys! Everyone there is super helpful. I always leave at ease and very happy whether if I’m purchasing a new car or just taking my car to get serviced. I’ve been a customer there for years. More
by Trojan1
Employees Worked With
Martin Cuevas always takes care of any questions and concerns I have about my car, Mike Papazian
April 23, 2018
nissan worker stole my downpayment 4/23/18 I highly recommend NOT making a purchase at this Nissan dealership. I put a down payment of $2,500 dollars in 2014 for a Nissan Sentra. Thi 4/23/18 I highly recommend NOT making a purchase at this Nissan dealership. I put a down payment of $2,500 dollars in 2014 for a Nissan Sentra. This shows that I made a payment on my contract. It is now 2018 and Nissan is harassing me about my down payment of $2,000. This matter hasn’t been resolved I reached out to several people only to find out that the receipt is more important than the contract. I don't have anything but the contract that I made this payment. The person that helped me out with the purchase is no longer working there. I truly feel that someone working there pocket the money. I am appalled that Nissan company doesn't have any paper trail showing that I made this payment. The contract clearly states that I made the payment.This company is unorganized and they will take your money. DON’T waste your time coming here. More
by Marcy
Employees Worked With
Paz Sanchez
April 08, 2018
Horrible customer service I have a 2015 and 2017 car from these scammers. My 2015 has the service package. They tell me I only need an oil change every 5k miles. My 2017 does n I have a 2015 and 2017 car from these scammers. My 2015 has the service package. They tell me I only need an oil change every 5k miles. My 2017 does not have the service package so of course they tell me I need an oil change every 3k miles. I wonder if that's because I have to pay for that one. On top of that, my 2017 has a radio that intermittently blacks out for 15 mins or so. I took it in several times and they claimed they couldn't duplicate the problem. One guy told me I needed to record the issue. I recorded the issue and they told me they would order a new part which would take 4 to 8 weeks and that they would call me when the part comes in. This was in December. It is now April and every time I have called someone told me they would call me back. I am now here in person and being told that the part was sent back. The service department tells me its the parts department's responsibility to call the customer. The parts department tells me it's the service department's job. Now I'm sitting waiting for the service manager to show up for work. More
by Disappointed Customer
Employees Worked With
Luciano Carbone, James Alvarado
February 27, 2018
Hastle free car buying from choosing online to getting into the car i want and signing paperwork after Greeting Mike, took less then anyone can imagine. My car was ready cl from choosing online to getting into the car i want and signing paperwork after Greeting Mike, took less then anyone can imagine. My car was ready cleaned and washed, before even i got there. More
by Vahan
Employees Worked With
Mike Papazian
