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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
980 Reviews

980 Reviews of Mission Viejo Kia - Service Center

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November 14, 2023

Wonderful! !! Very quick and efficient. Customer service was above board. All dealerships should operate in such a manner More

by jaywilliams4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

November 13, 2023

Very happy with overall staff and the service at MV Kia. Will definitely be back. More

by plynch50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

November 12, 2023

Wonderful customer service. Kind attentive . Listens to concerns. Sent car to get me. Coffee and snack area. More

by dixiesparks
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Great service, kept me informed at every step. Texting with Jeff in service made things so simple. Getting the Lyft ride really helped. Short videos from the service technicians are really help More

by dudefam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

November 01, 2023

I dropped off my Telluride the night before my service appointment , I received at text in the morning on what service they were preforming and received a video of the work done , my car was ready when th More

by kencrane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Jeff was very helpful and service was completed quicker than expected. I will definitely return for future services. More

by 1yeeha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Jeff from mission viejo kia was awesome. I went to my 8am appointment and was greeted by Jeff who asked me a few questions in regard to my vehicle’s maintenance and took care of me right awa More

by Christal0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 31, 2023

These guys run a good shop - very honest and competent. I appreciate the video reports they send out detailing what they have done to the car and its condition. Highly recommended. More

by MrClean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Brought my Kia in on a recall notice. Jeff was very helpful. Will definitely be back! More

by webscopro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

This dealership is super nice and very professional. I’ll be a returning customer for sure More

by mee4real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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