Norm Reeves Honda Superstore Cerritos

Alfredo is the BEST!! Brought my father's car in for a problem with the starter, and Alfredo remembered us from a previous visit (which he also handled beyond our expectati Brought my father's car in for a problem with the starter, and Alfredo remembered us from a previous visit (which he also handled beyond our expectations!). He was attentive, polite, and went out of his way to make sure we felt well taken care of! He said he'd contact us Wednesday by 3... and at 3pm on Wednesday Alfredo was calling to give us an update. Kept his word through and through! The service mechanics had the car ready at the time it was promised to us. Alfredo is the reason why we are loyal service department customers! You have a great employee and representative in Alfredo! There is not enough praise to explain how happy we are with Alfredo's customer service!! Kudos to him and the service department! More

SAM REALLY MADE THE TRANSACTION VERY SMOOTH FOR US!!! I want to say Thank you to Sam Alhafni , I came to the dealership because I was looking for a car and visited couple of Honda dealerships before I want to say Thank you to Sam Alhafni , I came to the dealership because I was looking for a car and visited couple of Honda dealerships before where I did not feel comfortable because the way I was approached and felt that they did not listen to my needs , then a friend of mine told me about Sam Alhafni, so I drove from Laguna Hills to Cerritos after talking to him on the phone, from the minute I walked in , I was greeted by him and I felt very welcomed he made me feel that I can trust him in giving me what I was looking for He took the time to show me different cars and explained to me about them, then we went inside and sat down, he suddenly brought us water bottles, wow! water is good we appreciated that, he gave us a great deal on a CRV we love it! he made the transaction fast and easy. Next day I came to work showing off my new CRV to my friend Sean Park and he told me that he was planning to buy a car for his wife, so we told him about Sam , next day he came driving his new CRV that he purchased from Sam, and it was exciting for me to have recommended him. Thank you!! Wannes Abajian From Laguna Hills, Ca More

Lito is Number 1!!! Lito Bayas is the best agent there is. He goes by his reputation of being number 1. He helped me get approved for the top of the line civic at the bes Lito Bayas is the best agent there is. He goes by his reputation of being number 1. He helped me get approved for the top of the line civic at the best price eventhough I have a not so good credit. He is very knowledgeable and resourceful in his line of work. In my experience with him, he is very accommodating to customer needs and flexible to customer wants. If you ever need to buy a brand new car, he is the go-to guy because he is the best at what he does. No wonder Honda awarded him as the #1 Retail Salesperson. Thanks again, Lito!!! More

EDUARDO IS THE BEST EVER!!!!! Hello I wanted to give a big THANK YOU to EDUARDO MORA!!!!!! He is what I call the best of the best and I'm not just saying that because he got my fam Hello I wanted to give a big THANK YOU to EDUARDO MORA!!!!!! He is what I call the best of the best and I'm not just saying that because he got my family a great deal on the perfect car, I'm saying it because this is the fourth time I have gone in not only for myself but for my family as well. EDUARDO has gone far beyond above and beyond to get us the best deal possible!!! None the least to say it was labor day and a very VERY busy weekend and he made us feel like we were the only ones in the dealership which made us feel right at home ?? I will be returning for the 2017 Honda Accords and i will be see EDUARDO very soon.... Thank u for everything Eduardo your the best!!!!!! More

Susanna Yim Made It Easy I bought a new car this past holiday weekend. Much as I needed a new car, I had been putting it off because as a woman, buying a car by herself, I am I bought a new car this past holiday weekend. Much as I needed a new car, I had been putting it off because as a woman, buying a car by herself, I am a bit overwhelmed by the process. I began dealing with Susanna Yim on line as I tried to negotiate a good price between several large dealerships. Susanna almost immediately stood out from all the other Internet Managers. She was prompt in getting back to me, was direct, to the point and did not play any of the usual games like "I have to talk to my manager". And she offered me the best price. When I arrived to buy the car, she had paperwork prepared (at the agreed-upon price), had the car washed, and, in spite of the holiday crowd, did her best to ease me smoothly through the process. Susanna is great. If you need a new car, I highly recommend you contact her. More

Best experience so far I had wonderful experience while finalizing my car deal. I have been provided with all the information proactively and assisted with all the doubts. I I had wonderful experience while finalizing my car deal. I have been provided with all the information proactively and assisted with all the doubts. I interacted with Sam Sultan who is a wonderful guy and very helpful in nature. I would definitely recommend this dealership for all the car buyers. More

New auto purchase experience Kim Kelly Lijan was the representative I dealt with. It was the most pleasant experience I have ever had in purchasing a vehicle. Friendly service and Kim Kelly Lijan was the representative I dealt with. It was the most pleasant experience I have ever had in purchasing a vehicle. Friendly service and very professional conduct. I look forward in purchasing another vehicle from Kim in the future. More

FIRST TIME BUYER! First time at a dealership, and I was welcome with opened arms. The people that helped me out where Chandika, Edgar and AJ, couldn't have asked for b First time at a dealership, and I was welcome with opened arms. The people that helped me out where Chandika, Edgar and AJ, couldn't have asked for better people to help me out. Answered every question I had, even though I was very indecisive about every little thing, but they were patient and gave me their expertise and honest opinions about everything, which I liked alot. Would definitely recommend this three helpful people to my family and friends. More

Good Dealership I dealt mostly with Kevin Harris but everyone was pleasant, knew the product and tried to make it a positive experience. The car was at a fair price I dealt mostly with Kevin Harris but everyone was pleasant, knew the product and tried to make it a positive experience. The car was at a fair price and had less than 10 miles on it. They did a good job all around so I bought two C-RV's. More

Great Service I was more than pleased with the service, Alejandro was very helpful and I will recommend this dealership to any of my friends, thank you everyone at I was more than pleased with the service, Alejandro was very helpful and I will recommend this dealership to any of my friends, thank you everyone at Cerritos Honda , keep up the good work!!!!!!!!!!!!!!!!!!!!!!! More