Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
April 20, 2024

I couldn’t be any more happier from the minute. I got there to the minute I left. I greatly appreciate our standing customer service, which I had received. Thank you again to my service Guy Javier More

by hidalgolteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier P in Service Department
Report | Print
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Javier and our team. We look forward to serving you again in the future.

April 19, 2024

You service needs to be consistent to be #1. My prior visit was a bad experience, please review my feedback from that visit. More

by blkngthawk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Report | Print
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely apologize for your previous experience and appreciate your feedback. Rest assured, we're committed to improving and ensuring consistent service excellence for all our customers.

April 19, 2024

Service was fast and efficient. Service advisor javier was very Profesional in answering every question asked. More

by gonzalez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier peña
Report | Print
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Javier provided you with efficient and professional service. We look forward to serving you again in the future.

April 19, 2024

Service on my car was great, but the associates helped me questioned me about my car service and was a little rude. This was a surprise to me because usually they are very friendly and recommend things that More

by joliebear118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Report | Print
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear you were satisfied with the service on your car! We apologize if you felt uncomfortable during your visit. Your feedback is valuable, and we'll ensure our associates maintain our standard of friendliness and professionalism. Looking forward to assisting you again and helping with your future car needs!

April 18, 2024

It’s a nice dealership I go back to and trust to get work done More

by jimmy.negrete874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
Report | Print
Apr 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued trust in our dealership! We're honored to be your go-to choice for automotive needs and look forward to serving you again.

April 17, 2024

Courteous, professional, knowledgeable, polite. Do what they said they would do. Quite was very accurate More

by jakithomastc90529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Gonzalez
Report | Print
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out. Drive safely!

April 17, 2024

Someone come and ask me somebody is gonna come out and assist you oh ok More

by allejandro619901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for reaching out! We apologize for any confusion. Our team is here and ready to assist you with any questions or needs you have. Please feel free to visit us anytime.

April 17, 2024

Love that dealership advisor and parts store is phenomenal Wouldn’t replace them for nothing in the world . More

by ejohnson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas and Louis in the part store are the most professional person you ever won’t to know.
Report | Print
Apr 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our dealership advisor and parts store. We appreciate your loyalty and look forward to serving you again in the future!

Apr 19, 2024 -

ejohnson31 responded

You will.

April 16, 2024

Took in the vehicle for a diagnostic, the problem was found in a timely manner and explained thoroughly. Leo was a great help in getting everything addressed to repair the issue . More

by steve@craftsmenab.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano, Nathan Reyes
Report | Print
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're delighted to hear that Leo provided excellent service and efficiently resolved your vehicle's issue. We appreciate your trust in our dealership and look forward to assisting you in the future.

April 16, 2024

Helpful service department with timely response and professional manner. Resolved the issue with my car. More

by michaeldhanna11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Report | Print
Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that our service department could assist you promptly and professionally. Your satisfaction is our priority, and we look forward to serving you again in the future.

1
...
139
140
141
...
234