Back

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
942 Reviews

942 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
April 09, 2024

Nice customer service, but pricey. Wanted $1200+ to replace alternator. It seems higher than market value. More

by michaeldhanna11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We strive to provide top-notch service, and we appreciate your recognition of our customer service. We'll review our pricing to ensure we're offering competitive rates.

April 09, 2024

It was such a great experience. and everything was helpful especially Michael Barr. It was the best. More

by mariapalafox142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, barr
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Michael Barr provided excellent assistance. We appreciate your support and look forward to serving you again in the future.

April 09, 2024

Excellent customer service! There are not many dealerships that service hydrogen fuel cell cars, so I was pleasantly surprised that they were willing to see me the same day I ca More

by ahubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing exceptional service, especially for unique vehicles like hydrogen fuel cell cars, is always our priority. We appreciate your business and look forward to assisting you in the future.

April 09, 2024

This dealership is the best, they are very helpful, nice, and ready to help in any way. Especially Jonathan Romero. More

by Sydney122490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us, especially with Jonathan Romero. We appreciate your support and look forward to serving you again in the future.

April 09, 2024

The gentleman that help me in the beginning was very nice and helpful genuine... and when my car was ready he was helping another guess that he asked he coworker to close me out so I would have to wait and t More

by maria_isas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that our team provided excellent service and was considerate of your time. We appreciate your business and look forward to serving you again at Norm Reeves Honda.

April 09, 2024

Able to handle large volumes efficiently. Wait times reasonable. Waiting room is clean and comfortable. More

by ctadokoro76551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, Service
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that you found our dealership efficient with reasonable wait times and a comfortable waiting room. We appreciate your feedback and look forward to serving you again in the future!

April 09, 2024

It was quick and easy to make an appointment and the service advisor was very personable and friendly. More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your service needs! We're thrilled to hear that your experience was efficient and enjoyable. We appreciate your feedback and look forward to serving you again in the future.

April 09, 2024

I come here every time I get my car maintenance and they always treat me well and never push to get extra work done More

by Josesanchez92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Salas
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued trust in our dealership for your car maintenance needs! We truly appreciate your loyalty and look forward to serving you again in the future.

April 09, 2024

Fast and great service. Good.customer service. Mr.Romero was very nice qnd explain me about my car More

by Ceci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one of this people help.me. was I dian guy
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with us and Mr. Romero. We look forward to serving you again in the future. Drive safely!

April 09, 2024

Friendly service and fast. I will definitely come back for another service need when possible. More

by wilfredoejyl53656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Apr 10, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Looking forward to welcoming you back for your future service needs!

...
8
...