Norm Reeves Honda Superstore Irvine

Totally deceptive practices! Avoid NORM REEVES FOREVERI Totally deceptive practices! Avoid NORM REEVES FOREVER I asked Joe to show me the cost of a car online, and asked if there were any additional fees Totally deceptive practices! Avoid NORM REEVES FOREVER I asked Joe to show me the cost of a car online, and asked if there were any additional fees or costs with the price advertised. He said only tax and DMV, so I used their site's online purchase option. I spent $200 on a car inspection and Joe still did not tell me about the additional fees. After I had already sent him my ID, insurance, etc., he said there would be $1118 +$1995 for an alarm I didn't ask for and some kind of paint coating that isn't installed yet. The price went up $3200 AFTER I had the car inspected and agreed to buy it at their list price. More

we did buy a brand new ridge line car.Has a lot of we did buy a brand new ridge line car. Has a lot of scratches on the truck bed liner What a hassle to have the dealer change the liner , since is n we did buy a brand new ridge line car. Has a lot of scratches on the truck bed liner What a hassle to have the dealer change the liner , since is not repairable. Service department,especially the manager,of the department, needs to be working with the customers, the nice way . NO CUSTOMERS, NO JOB. EVERYONE IS REPLACEABLE. More

Ray helped me out he got me exactly what im looking for I’m beyond thrilled! It was fast and easy he was caring and no xx! I’m beyond thrilled! It was fast and easy he was caring and no xx! More

Amazing service from Ray Rasouly! He was very accommodating to my family and I throughout the whole process of purchasing a car. Ray made the whole process of purchasing a car stress free. He was accommodating to my family and I throughout the whole process of purchasing a car. Ray made the whole process of purchasing a car stress free. He was friendly and answered all the questions we had about the different car models. We bought our car on a rainy day and he told us we were welcome to bring it back for a detailed car wash! More

What a great buying experience working with Ray. He was polite, helpful, not pushy and very accommodating. He helped us get a great deal! I definitely would recommend going to see Ray for a hassle free and polite, helpful, not pushy and very accommodating. He helped us get a great deal! I definitely would recommend going to see Ray for a hassle free and smooth buying/leasing experience. More

Chris Antolini contacted me regarding buying my used car directly. He made the process simple and easy with no pressure. Super fast transaction with no problems and a FAIR price. He went above and beyon directly. He made the process simple and easy with no pressure. Super fast transaction with no problems and a FAIR price. He went above and beyond by introducing me to a few other dealerships that had a replacement car my wife was interested in purchasing. Chris was fantastic and really took care of us. Thanks Chris! More

Kasem helped me to find the best deal for Honda Pilot! He did an excellent job! Everybody was so professional and friendly there! Thank you very much! did an excellent job! Everybody was so professional and friendly there! Thank you very much! More

First off, let me put this straight: Ray was the kindest, the nicest, and the most polite salesperson that I have talked to during my entire month that I tried to buy a car. He took his time to carefully sho the nicest, and the most polite salesperson that I have talked to during my entire month that I tried to buy a car. He took his time to carefully showed me every details and features of the car, unlike the rest of the salesperson who just want to rush you off to buy the car. And regardless of how ridiculous of a price I was asking, he and his manager still treat me with the utmost respect. He even when as far as updated me on any new deals that the dealership just offered. And the best thing is, they did not try to pressure me to buy the car on the spot which a lot of other dealers do. 100/10 Will definitely do business with him again in the near future. More

DON'T EVEN THINK OF BUYING FROM NORM REEVES HONDA. NOT SATISFIED AT ALL. PURCHASED A BRAND NEW HONDA CRV-EX THAT MY WIFE WAS NOT SATISFIED. TALKED TO THE MANAGER GUS HERNANDEZ WHO WAS NOT PROFESSIONAL AT SATISFIED AT ALL. PURCHASED A BRAND NEW HONDA CRV-EX THAT MY WIFE WAS NOT SATISFIED. TALKED TO THE MANAGER GUS HERNANDEZ WHO WAS NOT PROFESSIONAL AT ALL AND FLATLY REFUSED TO RETURN WITH FEW DAYS AND I ONLY DRIVE 10 MILES BACK AND FORTH FROM DEALER TO MY HOME. I EVEN WANTED TO EXCHAGE WITH ANOTHER EX TOURING BUT THEY SHOWED ME USED TOURING VEHICLES FOR A PRICE THAT I WAS OK TO PAY AS A DIFFERENCE. THEY COMPLETELY TAKE ADVANTAGE OF A SITUATION LIKE WHEN YOU WANT A CAR FOR YOUR SPOUSE AS A SURPRISE GIFT FOR HER AND IF SHE DOES NOT LIKE OR WANT A LITTLE BETTER VERSION THEY TRY TO RIP YOU OFF. JUST THINK TEN TIMES BEFORE EVEN TAK TO THEM. More

I wish I could rate Ray higher because he made everything so smooth.Honestly the best car buying experience at any dealership I've been to before! Definitely ask for Ray!!! so smooth.Honestly the best car buying experience at any dealership I've been to before! Definitely ask for Ray!!! More