Over 15 years ago, I bought three Toyotas (Camry, Previa,
Corolla) and a Lexus from New Cars, inc. Luckily for me, back in college, I had a room-mate who was a used car salesman. I learned early on, many
Corolla) and a Lexus from New Cars, inc. Luckily for me, back in college, I had a room-mate who was a used car salesman. I learned early on, many of the tricks of the salesmen trade, thus avoiding them. I certainly understand the reviews of others experiencing common negative tactics, but remember, as commissioned employees, most are only doing what their sales managers instruct them to do.
While all of my vehicles came from LA dealers, I have always had them serviced and bought parts for them at Toyota of San Diego and it's predecessor, Rose Toyota. I have always been pleasantly greeted and treated well at this dealership. I do, however, maintain an advantage over the average customer in that I have worked on many vehicles myself for over forty years. So, when I visit a car dealership for service and parts, I usually know what is needed ahead of my visit. Much like visiting a MD for your own health, one needs to have at least a basic a basic understanding of how your car or personal body works. Now that I am a senior citizen, I greatly appreciate others doing now what I used to do.
I remember seeing a program advertised for new car purchasers that offered free lunch with a seminar on car basics.
Afterwards, it even included a few primary oil changes. While I never needed that info, it was always great to see that this dealership went out of it's way to help those who might need a little help.
I have recommended this dealership to many friends for service and repair, as I really haven't experienced their sales staff experience. I have met both the General and Service mangers, and recommend anyone speak directly to them for a fast and
Sincerely, David "Santa" Williams