Norm Reeves Volkswagen Superstore

She asked us to please not submit a review We leased the 2018 Atlas, i have to say we are super happy with the SUV and the service received by Norm Reeves Volkswagen, but we are very disappoint We leased the 2018 Atlas, i have to say we are super happy with the SUV and the service received by Norm Reeves Volkswagen, but we are very disappointed with April Dean. She asked us to please not submit a review for her because after the SUV inspection we noticed a small dent in one of the doors, she told us that she would set up a time for us to fix that and not to give her a review until the door was fixed. She called me a fee times to find out how the Atlas was working and if we were happy, on the last call i told her that she keeps calling us to know how is everything is good however we were still waiting for the appointment, she told me that she would contact my boyfriend for that, of course that did not happen and she never called again. More

Incredible Staff, wonderful service. Will certainly be back! April was incredible, even before arriving in the country she was a source of information and I am so happy with our recent purchase at Norm Reeves, t April was incredible, even before arriving in the country she was a source of information and I am so happy with our recent purchase at Norm Reeves, together with the finance team and even the Dealership manager who personally helped me attach the number plates! I will most certainly be back! Thank you April & Team! More

Kasra is grat! Kasra is a great sales associate in the market for VW. He walked me through all my options to buy or lease a new car. He is very nice and knowledgeabl Kasra is a great sales associate in the market for VW. He walked me through all my options to buy or lease a new car. He is very nice and knowledgeable guy and gave me all the info that I was looking for my new car. Thanks for your help Kasra! More

Great Customer Service I've bought two vehicles from this Dealership. The service manager Cesar, is fantastic. He's always going above and beyond to make sure my car is serv I've bought two vehicles from this Dealership. The service manager Cesar, is fantastic. He's always going above and beyond to make sure my car is serviced perfectly. I'll return to this dealer for service & purchase other vehicles because of him. More

Great service This dealership has great service. It is really easy to make appointments. They are friendly and very professional. Raul is the best! Highly recommend This dealership has great service. It is really easy to make appointments. They are friendly and very professional. Raul is the best! Highly recommend them. More

Poor Customer Service Poor customer service ... No customer service at all. The service department is terrible bad. Worst experience ever in a dealership. DO NOT BUY A CAR Poor customer service ... No customer service at all. The service department is terrible bad. Worst experience ever in a dealership. DO NOT BUY A CAR HERE. More

Great experience Great experience. Jas was patient, thorough, helpful and accommodating. Would recommend him to friends and family. Process was straightforward and pai Great experience. Jas was patient, thorough, helpful and accommodating. Would recommend him to friends and family. Process was straightforward and painless. I’m very happy with my Atlas. More

These guys are great!! Tracy Sherrard was my service guy and he was so helpful and knowledgeable! I would ask for him to help you if you can! xxxx of a nice guy!! Tracy Sherrard was my service guy and he was so helpful and knowledgeable! I would ask for him to help you if you can! xxxx of a nice guy!! More

Really Great Experience From the moment we arrived on the Lot to look at the selection of automobiles to the Personal Service of Robert Yang, to driving off the Lot with our From the moment we arrived on the Lot to look at the selection of automobiles to the Personal Service of Robert Yang, to driving off the Lot with our New Car, we had an exceptional experience. Robert was very busy with many customers looking at cars - it would have been easy to have been lost in the shuffle of the other customers but Robert made us feel special, gave us his undivided attention, and answered every question we had as well as provided a great sales experience. This is our second great experience (and new car) from Norm Reeves so we are incredibly impressed. Our compliments to Robert on his commitment and truly customer satisfaction experience. Thank You. More

GREAT SERVICE I appreciate the level of professionalism I experienced when getting my car serviced. The advisor is great, very friendly and made my visit a pleasant I appreciate the level of professionalism I experienced when getting my car serviced. The advisor is great, very friendly and made my visit a pleasant one. More