Norm Reeves Volkswagen Superstore

Tom Brucks is the man to go to at this dealership he is a five star service consultant with no word of a lie. I recommend this dealership and Tom to any/all of my friends and family. five star service consultant with no word of a lie. I recommend this dealership and Tom to any/all of my friends and family. More

The friendliness of the staff is exceptional. Everyone from the sales person (Tom) to the auto attendant to the shuttle driver (Ray) to the cashier were very polite and greeted me with a smile. My car rep from the sales person (Tom) to the auto attendant to the shuttle driver (Ray) to the cashier were very polite and greeted me with a smile. My car repair was quick and painless and the shuttle was on time and made my day. Keep up the excellent work Team. More

Fladeboe Volkswagen is a top not dealership. I wish I would have bought my car from them. I had chosen a different dealership purely for inventory reasons, unfortunately that proved to be a big mistake. would have bought my car from them. I had chosen a different dealership purely for inventory reasons, unfortunately that proved to be a big mistake. My first interaction with the other dealers service department was a horrible experience. To long to write about. I refused to take my car back to them. Fladeboe picked up the pieces and got my car back to new. I will not have my Sportwagen serviced anywhere else but with Fladeboe. They are friendly, professional and competent. Special thanks to both Mark and Tom in the services department. More

Words can't begin to describe how happy I am with the service department, ESPECIALLY Tom Brucks. I am the stereotypical girl who is not knowledgeable about vehicles - at all! I have been to this dealer service department, ESPECIALLY Tom Brucks. I am the stereotypical girl who is not knowledgeable about vehicles - at all! I have been to this dealership and have seen Tom as my Service Consultant almost every time I go in, whether it is service/maintenance or a warranty item. I had been in twice with concerns on my EOS, and I felt like such a "chick" when explaining what was wrong - I really didn't know how to explain it. He took me seriously, and knew EXACTLY what was the issue with my vehicle (and understood my explanation). He is always so cordial and polite, and is amazingly smart about the vehicles. I will always go to this dealership because of his awesome service. He's the best! More

I have had my 2007 Passat serviced at Fladeboe VW since it was new and wouldn't consider taking it elsewhere. Auto service appointments are, by nature, frustrating and inconvenient, but Tom and crew have it was new and wouldn't consider taking it elsewhere. Auto service appointments are, by nature, frustrating and inconvenient, but Tom and crew have always done everything possible to make it an enjoyable experience. They greet me warmly, respect my time by getting me back out the door as quickly as possible, and provide consistent progress updates throughout the day. The free shuttle service to and from work is the icing on the cake. If you have a VW that needs service, you won't be disappointed by Fladeboe. More

VW Service Department has always been extremely accommadating with my car repair and service needs. Ryan takes the time to explain the technical issues without being insulting and he has always be accommadating with my car repair and service needs. Ryan takes the time to explain the technical issues without being insulting and he has always been very considerate of my time. More

Great customer service. Eat experience I've ever had a service. They did everything to make sure my car was perfect. I feel like I got a brand new car back. They made the experience really easy and I cou service. They did everything to make sure my car was perfect. I feel like I got a brand new car back. They made the experience really easy and I could tell they were committed to making my car right. More

My husband purchased a 2011 Jetta S and was quite pleased with the entire process of trading in our vehicle for the Jetta. Also, after driving the vehicle for 10 days there was a window recall. My daughter with the entire process of trading in our vehicle for the Jetta. Also, after driving the vehicle for 10 days there was a window recall. My daughter, who drives the care, came in and was also treated quite nicely. I own a 2003 Bug with window problems and asked at the front about my problems. Again, I was fully informed of my own problem in greater detail that my own VW dealer who usually handles my car. All in all, Fladeboe is very detailed and complete with all information needed. We all experienced a very friendly, helpful dealership. More

Tom was very friendly and approached us right away. He took care of everything and called me as soon as he said he would. Great service! Also the gentleman (Dan?) that drives the shuttle was great! took care of everything and called me as soon as he said he would. Great service! Also the gentleman (Dan?) that drives the shuttle was great! More

Bottom line is that every single experience I've had with Fladeboe VW has been excellent! We have bought 3 cars from Jason and have done all of our service through the service dept. We used to be a family Fladeboe VW has been excellent! We have bought 3 cars from Jason and have done all of our service through the service dept. We used to be a family of all Toyota cars and now we're all VW, thanks in large part to how great our experiences have been. Jason has become a family friend! When I picked up my car he saw me drive up and we just sat and talked as I was waiting for them to bring up my car. No reason to go anywhere else!!! Fladeboe VW is the best! More