Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norman Frede Chevrolet Co. - Service Center

Houston, TX

5.0
371 Reviews
Call Service Center (281) 306-0161

371 Reviews of Norman Frede Chevrolet Co. - Service Center

Sort by
April 11, 2024

Nice dealership. Got my vehicle oil Change and they did an amazing job with it quick service. More

by Edwashington83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Waggoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaise Merritt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Norman Frede Chevrolet Co. responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Norman Frede Chevrolet Team

Helpful
March 10, 2024

Heather is very good at her job. Despite your scheduler telling me a diesel mechanic is on staff and ready to begin my work when I told him that I did not want my truck parked and si More

by Jim Macklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Mar 13, 2024 -

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience, Jim! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

Helpful
March 07, 2024

Jacob Hudson was my contact in the service department and he was wonderful. He was very professional and kept me up to date on the process of my truck. I am very pleased with the overall service of Norman F More

by Marilynmartin039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Norman Frede Chevrolet Co. responded

Marilyn, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jacob does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

Helpful
March 06, 2024

Excellent service. Very fast and easy oil change and tire rotation. They used my oil and filter. I will be back. More

by gtobeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Norman Frede Chevrolet Team

Helpful
March 06, 2024

Everything was smooth and easy. Very happy with how quickly it took to have tires done and an alignment. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Melina
Report | Print
Mar 08, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for sharing your feedback about your experience with us, Steve. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Norman Frede Chevrolet Team

Helpful
March 05, 2024

Quick, professional, thorough, fair, friendly, clean, polite, sociable, clear on explanation of issues needing addressed More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trever Craigie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Norman Frede Chevrolet Co. responded

Hi Kyle, and thanks for your kind words! We appreciate our team here at Norman Frede Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Norman Frede Chevrolet Team

Helpful
March 04, 2024

Very fast and friendly staff and yes that’s why I keep going back to them. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Norman Frede Chevrolet Co. responded

Sal, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

Helpful
March 02, 2024

Came in for my oil change. Took less than an hour. Great place to get my car serviced. Will keep coming back. More

by ematthes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Norman Frede Chevrolet Co. responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Norman Frede Chevrolet Team

Helpful
March 01, 2024

Paula Godail and Trever Craigie were both very professional and knowledgeable in helping me get my problems resolved. More

by pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Godail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Norman Frede Chevrolet Co. responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Norman Frede Chevrolet Team

Helpful
February 28, 2024

This Body shop is the best ever! Mia and her team are all very professional, quick, efficient and kind. The work done is stellar. I have worked with the on numerous occasions o er th More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia Johnson
Report | Print
Mar 01, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Ginger. Sincerely, The Norman Frede Chevrolet Team

Helpful
1
2
...
38