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North End Motors - Service Center

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19 Lifetime Service Reviews

390 Turnpike Street, Canton, Massachusetts 02021

19 Reviews of North End Motors - Service Center

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September 16, 2014

"Service advisor"

- Julio Rivera

Mr Gonzales was very polite i told him that my van need it tires and he said that not to worry he was going to check the car and fix what need it to be fix, he install 4 new tires ballance it and install them, further more he also make sure that the tires where alignment i am 100% satisfy thank you Mr Gonzales for taking the time and fixing my car and making sure that my famyly is safe in their new ride

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Recommend Dealer
Yes
Employees Worked With
Heradio Gonzales
August 11, 2014

"Friendly"

- wafflesaregreat

Great dealership! The people and the service was great. I was even approached by Melanie Fiorino. She's very professional and easy to work with.

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Recommend Dealer
Yes
Employees Worked With
Melanie Fiorino
August 09, 2014

"Service Advisor Review of Heradio Gonzalez"

- lmacquarrie

Heradio Gonzalez as always was helpful, courteous, and professional. He suggested what needed to be done, when, and was honest. Very knowledgeable about his job. Would recommend him to anyone.

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Recommend Dealer
Yes
Employees Worked With
Heradio Gonzalez
July 29, 2014

"FRONT UNDER SHIELD REPAIR"

- kevinbehulak

I HAD BROUGHT MY CAR TO THE SERVICE DEPARTMENT ON 7/17/2014 TO HAVE SOME REPAIR WORK DONE ON THE FRONT UNDER SIDE OF MY CAR. THE PLASTIC SHIELD THAT PROTECTS THE MOTOR UNDERNEATH HAD COME LOSE. HERADIO GONZALEZ WAS THE SERVICE ATTENDANT ON DUTY. I'M VISITING FROM FLORIDA AND HAD MY FAMILY WITH ME. I THOUGHT I WOULD BE WAITING ALL DAY WITH MY FAMILY AT THE DEALERSHIP TO FINALLY GET MY CAR FIX. MR GONZALEZ MADE ME FEELVERY COMFORTABLE AND CONFIDENT THAT I WAS IN GOOD HANDS. I DONT KNOW HOW HE DID IT, BUT HE HAD ME DONE WITHIN AN HOUR. WHEN WE GOT THERE THE SERVICE DEPARTMENT WAS FULL.I WAS PRETTY IMPRESSED WITH THE WAY HE TREATED ME, BEING I WAS OUT OF STATE. MY HAT OFF TO MR. HERADIO GONZALEZ FOR AWESOME SERVICE.

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Recommend Dealer
Yes
Employees Worked With
HERADIO GONZALEZ
July 17, 2014

"Satisfaction Guaranteed"

- Vera Strong

Sales Representative Ryan Ploof was very friendly and personable. He came in on his day off to see me ride off in my new vehicle. In addition he was very responsive to my phone calls. The other sales representatives were equally as friendly like, Mr. Rogers and Service Representative Mr. Gonzalez. I had a problem with my vehicle, after purchase and they accommodated me with a loaner until the problem with my vehicle was fixed and to my satisfaction. If you need a vehicle, North End Motors will do everything they can to see that you get in one. They just will not put you in one, they want to make sure you are happy with their service. I would recommend North End Motors if you are looking to purchase a vehicle.

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Recommend Dealer
Yes
Employees Worked With
Ryan Ploof
May 08, 2014

"Excellent Service Department"

- Chuck2014

I bought my truck at North End Motors three years ago. I had a great experience buying the truck. I have returned to North End Motors for oil changes and service work because of the excellent quality work the service department mechanics do as well as the quality of people who work there. The service advisor Rob Price is always very professional and very knowledgeable whenever I talk with him. He is an excellent service advisor who takes the time to explain any issues and answer any questions. I will be returning to North End Motors for any future service work as well as oil changes because of the excellence of the service department.

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Recommend Dealer
Yes
Employees Worked With
Rob Price
March 26, 2014

"Have been patronizing this dealership for service since..."

- stoughtonsteve

Have been patronizing this dealership for service since they opened in Canton. I have been very happy and satisfied. The professionalism of Rob Price is outstanding. He goes out of his way to help and to be fair and reasonable with the price. I also purchased a car about 18 months ago and have been very happy with it. I shall be back - that says it all.

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Recommend Dealer
Yes
Employees Worked With
Rob Price
March 18, 2014

"Rob in services went out of his way to take car of a..."

- villaman2

Rob in services went out of his way to take car of a problem that was abandoned by another dealership. My seat heater stopped functioning and after repeated attempts at finding the problem, the OTHER dealership gave up. Rob spoke with the service manager and they agreed to do a total electrical diagnostic to find the problem. They got me a rental car and within 3 days they seat heater was fixed at no charge to me. I would recommend North End Motors service department and in particular Rob as a service advisor to anyone who is experiencing a difficult service issue with another dealer. They got it right!

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Recommend Dealer
Yes
Employees Worked With
Rob
February 14, 2014

"Biggest rip off Service Center and car dealer in the..."

- bpd4150

Biggest rip off Service Center and car dealer in the state. They don't live up to promises made, trick you into buying extras that they don't honor. When you think of the stereotypical used car dealer, this is it! Stay away, stay far, far away!!!!

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Recommend Dealer
No
Employees Worked With
Agee
November 23, 2013

"I brought in my car for a regular oil change and while..."

- Kjean

I brought in my car for a regular oil change and while this was done I decided to look at a car my father was curious about a Mercedes. David was a great help. He made the experience very interesting and we also got to chat about other things besides the car. He never pressured me into getting the car as he understood that I was only providing more information to my dad about the vehicle. He was very respectful and provided me with the best customer service I have ever had in a while. I would truly refer anyone to him because I know they would be satisfied.

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Recommend Dealer
Yes
Employees Worked With
David Augustin
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