North Penn VW

Great experience Always a pleasure to work with North Penn. Would absolutely recommend to friends and family, from Tim in sales to everyone in the service department. Always a pleasure to work with North Penn. Would absolutely recommend to friends and family, from Tim in sales to everyone in the service department. More

Always feel comfortable going to this dealership Always friendly and very quick in service Enjoyable environment. They always seem to know what you are talking about. They don’t force(?) you anyt Always friendly and very quick in service Enjoyable environment. They always seem to know what you are talking about. They don’t force(?) you anything to fix. More

2019 VW Beetle Final Special Edition Ordering this car was a real experience. Volkswagon U.S. was apparently confused on whether to build this vehicle and how to bring it to market. Had i Ordering this car was a real experience. Volkswagon U.S. was apparently confused on whether to build this vehicle and how to bring it to market. Had it not been for our salesman, Joe D., we would have given up on purchasing this vehicle. He was professional and PATIENT, and continuously updated us on the progress of the order. Patience paid off. The vehicle was delivered and picked up. Jason H., who processed the paperwork, was quick and efficient and completed the process in record time. The efforts of these people truly reflect North Penn's commitment to service and customer satisfaction. More

Great experience with Tim I stopped in here after taking a test drive at the Mazda dealership, not really knowing what I was looking for, nor being familiar with VW's lineup, b I stopped in here after taking a test drive at the Mazda dealership, not really knowing what I was looking for, nor being familiar with VW's lineup, but having a little extra time. Tim let me test drive two Golfs, and was totally understanding when I had to leave. After some more research (and poor experiences with other dealers) I went back to North Penn and bought a Golf GTI, the second of the test drives. More

Left 99 Volks Diesel for Inspection and Service Inspection and routine maintenance performed and car ready for use as promised. Convenient customer pick-up van meant no time spent in the waiting a Inspection and routine maintenance performed and car ready for use as promised. Convenient customer pick-up van meant no time spent in the waiting area. More

Always top notch service I have been using North Penn VW service for several years. There has never been a time while the cars have been in for service that the staff has not I have been using North Penn VW service for several years. There has never been a time while the cars have been in for service that the staff has not been professional and courteous. The waiting area is clean and upscale. There is free coffee and hot chocolate and tea and bottled water. The service techs are knowledgeable and do the work correctly the first time. I never seem to have to wait too long for service to be completed. If something is going to take longer than expected, the service coordinator will come out and explain the issues and estimate time of completion. In other words, I am never left hanging once the car enters the bay for service. More

80K Service of DSG transmission and Sales. Service completed 80K DSG transmission service. Completed purchase of Passat GT w/Bill Kurz on 12/26/18. Bill is exemplary when it comes to sales. Ve Service completed 80K DSG transmission service. Completed purchase of Passat GT w/Bill Kurz on 12/26/18. Bill is exemplary when it comes to sales. Very knowledgeable in every facet and extremely thorough until the customer fully comprehends what he is conveying onto him/her. Bill is more than my Salesman, he is truly a good friend. More

Oil Change I got an oil change and waited. I got great service as usual from the employees from in the shop and behind the service desk I got an oil change and waited. I got great service as usual from the employees from in the shop and behind the service desk More

Buying a new 2019 Voljkwagen Jetta 1.4L SE First we are looking for a used 2016 VW Jetta for my daughter. We found one a 2016 VW Jetta with a low mileage and competitive price. Then we take a l First we are looking for a used 2016 VW Jetta for my daughter. We found one a 2016 VW Jetta with a low mileage and competitive price. Then we take a look at the new 2019 VW Jetta and we are attracted to its new look and learning the warranty 72, 000 miles or 7 years. and oil change every year, 30 mpg to 40 mpg so that's so good, we will be going to gas station once in a while. We will find it out if this is true. The Car Sales Representative Bill is very cooperative and able to answer our question and got a very good explanation regarding our needs for the type of car. The payment with Jeff section is very good, it explain everything about the sales and suggesting important things for car warranty including tires and wheels and others. I will try having different car Model, I already have 3 Ford Fusion SE and the reviews from NHTSA thousand of complaints and my daughter got an accident driving the 2013 Ford Fusion due to Steering malfunction and its a total loss, the best thing is she was not hurt and no other car involved. I know car are not made perfect and it just depend how you drive and maintain. Hoping this new 2019 VW Jetta SE will be safe and reliable car to use and we will find it out. By the way C and C Ford is offering the new 2019 Ford Fusion SE for $20,000 but I declined because my daughter already have a fear driving Ford Fusion and that is the reason why I choose VW Jetta. More

Quick and convenient I didn’t have an appointment scheduled but they fit me in the schedule. I dropped off my car which only took a few minutes and picked it up a few hour I didn’t have an appointment scheduled but they fit me in the schedule. I dropped off my car which only took a few minutes and picked it up a few hours later and was kept posted the whole time with updates. More