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North Shore Honda - Service Center

Glen Head, NY

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21 Reviews

21 Reviews of North Shore Honda - Service Center

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August 19, 2021

Carlo Realmuto and the rest of the service team go above and beyond to ensure the job is done right and done fairly. We've rarely had problems with any Hondas we've owned... but when we did we truly apprec More

by gweinstein
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Realmuto
November 21, 2020

This place is the epitome of a sleazy slimy car dealership only concerned about one thing, money. I leased a car from them on 10/5/20 and after about 1200 miles I get a CEL for a misfire in cylind More

by Jason S
Customer Service
Quality of Work
Overall Experience
Recommend Dealer
No
Employees Worked With
Amy Brent
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D, Carlo in service
June 29, 2020

Daryl has been a member of my Honda buying family for years. He invented sales. He could sell me the Brooklyn bridge. He makes my heart smile. More

by Georgeholt66
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Beattie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

North Shore Honda responded

Thank you for the wonderful review! It is great to know that our Daryl's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. North Shore Honda Management Team

June 17, 2019

Good on small stuff, but not able to handle complicated stuf This week I will be bringing my car in for the FOURTH time for GPS problems. The last time, at the request of the service department, I planned on get More

by jgostl
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jun 19, 2019 -

North Shore Honda responded

Thank you for taking the time to provide feedback. We are always trying to improve and provide the highest standards of service for our customers, so our Service Manager would like to hear more about your situation. Please give us a call - we don’t want your last experience with us to be a negative one. Regards, The Customer Care Team

January 12, 2019

HORRIBLE SEVICE, UNPROFESSIONAL STAG If I could give this place 0/5 stars I would. I have never written a review on any business, but the amount of disrespect that I have gotten from Nort More

by Drgsoccer54
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
CHRIS, CARLO
Feb 28, 2019 -

North Shore Honda responded

I wanted to apologize to you for your poor experience at our dealership. Our goal is to provide an excellent experience for both our sales and service guests, and we certainly fell very short of that in your case. I’m sorry that happened and thank you for bringing that to our attention.

May 22, 2018

Great service department I needed to get some body work done and I brought my car over to Honda. Carlos came up with a way to fix the car and at a really low cost. I was blo More

by grateful
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carlos. He's amazing!
May 17, 2018

HIGHLY RECOMMENDED!!! NEVER DISAPPOINTED SERVICE IS GREAT VERY HELPFUL THEY STAND BY THIER WORD AND THEY ARE VERY REASONABLE, I'M SATISFIED WITH MY SERVICE AND I AM 100% SU More

by Smitty
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Noel Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : daniel hawat
July 02, 2017

Vgreat dealership for sales and service Have used this dealership for 14 years. Family has purchased 7 vehicles and never had a bad experience. Both service and sales personnel have been h More

by DC
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carlo, Mike , Jim in service
Jul 05, 2017 -

North Shore Honda responded

Thank you so much for your 5 star review and kind comments!

December 25, 2016

SAAB SERVICE 117,000 MILES BROUGHT IN MY 2005 SAAB FOR REGULAR SERVICE AND BECAUSE IT WAS MAKING SOME STRANGE CLICKING NOISE. WAS GIVEN A LONER CAR TO USE WHILE MY CAR WAS BEING More

by DR.JOE
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
CARLO REALMUTO
October 27, 2016

North Shore Honda Service Dept Scheduled an appointment for a Sunday afternoon, which was very convenient. Immediate greeting. Brought my Pilot in due to message on display scree More

by Pilotfamily7
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Dept employees at desk, and at loaner desk
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