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Northside Lexus

Spring , TX

4.9
6,959 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,959 reviews

May 07, 2021

Northside provides outstanding service. Victoria and Benjamin were very patient and answered all my questions. I now own my 3rd Lexus and will continue to buy only Lexus due to the outstanding service I More

by JUAN N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
May 08, 2021 -

Northside Lexus responded

Juan - our sincere thanks for your kind review of Northside Lexus! We're lucky to have you as a customer and appreciate you trusting us with your business. Enjoy the new Lexus - we'll see you next time!

May 07, 2021

Friendly staff, on top of it, respectful of my time, prompt service, polite, able to answer any of my questions and assured me that each detail was covered More

by dick7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes White, Eddie Washington
May 07, 2021 -

Northside Lexus responded

Dick - we're so glad to hear you had an exceptional experience with the team here at Northside Lexus and we look forward to the opportunity to serve you again in the future. Drive safe and see you next time!

May 06, 2021

Our sales representative, Victoria De Hoya was professional, knowledgeable and had strong listening skills which made the experience a very positive one. Likewise Mr James Vu in Finance had the sa More

by JSTRZECIAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
May 07, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! Hearing that you had such a successful experience working with Victoria, James, and the team made our day. We apologize for the state of your windshield and will be sure to keep this feedback in mind moving forward. Congratulations on your new vehicle, and please do not hesitate to reach out if there is anything more we can do to assist you! Thank you, Nick Christianson - New Car Manager - 281-682-7887

May 06, 2021

Friendly, professional, met all needs... quickly! Easy process. Told Erica what I wanted, and she made it happen. I know if I ever need anything, she will be there to help. More

by RDOWNEY10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Northside Lexus responded

Your confidence in Erica and the team means a lot to us! Thank you for choosing Northside Lexus and taking the time to review us. We wish you many safe and happy miles ahead, and we hope to work with you again down the road!

May 05, 2021

Stop sending Stop sending Stop sending sending sending sending h h h h h h h h h h h j h h h j j More

by Snopeme
Recommend Dealer
Yes
Employees Worked With
John Hovenden
May 06, 2021 -

Northside Lexus responded

I sincerely apologize for any unwanted communication here. I would like to ensure we remove you from our list, but unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Tim Karmout - General Sales Manager - 281-569-3308

May 05, 2021

Best car buying experience! Northside and our sales person made this a seamless process. I am so happy I bought my car here!! Will come back!! More

by GINNY.HOWARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Northside Lexus responded

Hi Ginny - It makes our day to hear that our team gave you a stellar car-buying experience! We are delighted to have you as a customer and we hope to work with you again here at Northside Lexus. Thank you and safe travels!

May 05, 2021

Donnie and the Lexus team provided amazing services from the beginning. They really made sure to find us the best fit and were so patient throughout the whole process. I could not recommend them enough! More

by Rachael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
May 06, 2021 -

Northside Lexus responded

Rachael, it is terrific to hear that you were so well taken care of by Donnie and the team! We are proud to have you as a customer here at Northside Lexus, and we hope you are loving your new car. Thank you and safe travels!

May 05, 2021

Ashley was great to work with. She was easy-going, patient ,and very helpful. I had an enjoyable experience at north side Lexus and will recommend her More

by benefield.hailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Northside Lexus responded

Hi Hailey! Thanks for dropping by to leave a review. We're so glad to hear you had a pleasant experience here at Northside Lexus and we appreciate your business. Drive safe and see you next time!

May 05, 2021

Javier was really helpful from the start. He was patient and had an idea of what I wanted and helped get exactly that. Highly recommend him! More

by jenniferrodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Northside Lexus responded

Jennifer - thanks for reviewing Northside Lexus! It is wonderful to hear that Javier was so helpful during your visit. We wish you safe travels in your newly purchased vehicle!

May 05, 2021

The sales process was easy, efficient, and supported by friendly people! The demonstration of the features and functions within the vehicle was thorough and the resource was clearly knowledgeable. More

by S2WELLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Makrakis
May 05, 2021 -

Northside Lexus responded

Thank you for leaving Northside Lexus a review! We try to deliver a seamless experience and I am glad that came through to you!

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