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Nucar Mazda of New Castle - Service Center

New Castle, DE

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47 Reviews

47 Reviews of Nucar Mazda of New Castle - Service Center

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February 26, 2022

Hi Mazda RX eight refused to start when it was cold in the morning. John Strom and Melissa kept working working working. Finally figured out what was wrong repaired it. I now have the car back and I’m enj More

by harrisonthoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Great facility, efficient personne, comfortable waiting area, good price, great follow-up on scheduled appointments More

by markbader.braskem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Stanitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

Service is efficient, on time and work is done right the first time. The service managers are polite, focused and work hard to make sure the service is a good experience. Am on my 4th Mazda that has been More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Nucar Mazda of New Castle responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - The Nucar Mazda Team

October 08, 2019

excellent service and repairs. I have been coming to John STIDHAM for many ,many moons (years) with my MAZDA vehicles for service.He is the BEST! I will continue as long as JOHN is More

by BILL&KATHY BURAWSKI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stanitski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Miller, Bob Saunders
Oct 15, 2019 -

Nucar Mazda of New Castle responded

Bill & Kathy, thank you for leaving us this feedback! We're always here for your next sale or service!

September 26, 2019

Fast and professional! Accurate, knowledgeable and professional.... Have been coming for a few years and like the style of service John provides and the waiting room is not More

by Brian Stover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Nucar Mazda of New Castle responded

Brian, thank you for this great review. We appreciate your feedback!

September 15, 2019

Best Dealer in the USA I am 76 years old and have owned 2 or more cars for each of the past 55 years. Nucar Mazda is the best dealer across the country that I have dealt wit More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ward
Sep 16, 2019 -

Nucar Mazda of New Castle responded

Dave, we can't imagine a review greater than this one! We appreciate your feedback and hope to continue to serve you. Thanks!

September 03, 2019

Excellent service experience! From the moment I was pleasantly greeted when I arrived to drop off my car until I was escorted to my car when it was finished, I was treated pleasan More

by Freddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemis and Linda and Patrick McCann
Sep 16, 2019 -

Nucar Mazda of New Castle responded

Thank you for the feedback.. we appreciate it! Take care.

August 28, 2019

Professional and prompt. The support and the clarity of service give me confidence in their work. I have no dread in going to service my car. I trust them. That matters. More

by timmyd247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 16, 2019 -

Nucar Mazda of New Castle responded

Thank you for letting us know about your experience with us; we are glad it was a good one!

August 23, 2019

Another Geat Experience at NuCar Mazda Excellent customer service as always by Jon Stidham and Melissa Ward. They are professional and care about you and your car. They provided me with More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ward
Aug 27, 2019 -

Nucar Mazda of New Castle responded

Thanks for the positive feedback! Take care.

August 22, 2019

Wonderful I received wonderful service by Mr. Lopez. He was quite friendly and informative. The service work was good as well. Overall, it was a positive experi More

by cjh16886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lopez
Aug 27, 2019 -

Nucar Mazda of New Castle responded

Thank you for the great review. See you again!

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