Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Erik Jorgensen is an excellent service advisor and Suzelle was most helpful. It was a great service experience. Suzelle was most helpful. It was a great service experience. More

I needed a small 2X3 inch manufacturing paint defect fixed. It was covered under warranty BUT no loaner car would be provided and the repair would take 10 days. The rental car cost would have been $70 fixed. It was covered under warranty BUT no loaner car would be provided and the repair would take 10 days. The rental car cost would have been $700. So my warranty repair would cost me $700 or more if it took them more than 10 days. The warranty is pretty worthless if that is how their process works. More

They sold my son a truck with a bumper-to-bumper warranty. After two weeks, the truck broke down in the 4 x 4 setting now they are claiming it was not included in the bumper-to-bumper warranty. Wors warranty. After two weeks, the truck broke down in the 4 x 4 setting now they are claiming it was not included in the bumper-to-bumper warranty. Worst dealership ever. They keep giving my son the runaround expecting him to pay $3000 for something that was broke. Don’t buy from this company. More

George Wooten did a great job keeping me informed of the status on my Ram truck repairs. Very polite young man. status on my Ram truck repairs. Very polite young man. More

Derrick was very professional help me to find a truck very quickly. Just an awesome guy. very quickly. Just an awesome guy. More

Overall great purchase process. Sales team were prepared with the vehicles that precisely matched my requirements. We found a great price and a fair value for my trade. The finance Sales team were prepared with the vehicles that precisely matched my requirements. We found a great price and a fair value for my trade. The finance team did a great job securing me the best available rate. I’m a very happy customer. More

Prompt, courtesy, and friendly. Bring a woman they didn’t talk down to me and asked me my truck name since I was calling her she. It’s Lady Beast Bring a woman they didn’t talk down to me and asked me my truck name since I was calling her she. It’s Lady Beast More

I have a 2023 wrangler with 26k miles, still under warranty. For the second time in a months span- I was driving 70 and dangerously dropped to 20 mph. I had it towed to a dealership the first time and warranty. For the second time in a months span- I was driving 70 and dangerously dropped to 20 mph. I had it towed to a dealership the first time and they replaced a chip in the battery as a fix. It then happens a month later again. It has now sat at the dealership for four weeks leaving me stranded without any vehicle unless I keep fronting the cost of a rental out of pocket. I have been told there is nothing they can do to expedite and they have some vehicles that have sat for several months without being worked on. Jeep refuses to provide a rental to me and refuses to make any effort to get this part allegedly sitting in dallas. They are blaming workers strikes that ended two months ago and short resources, but have no problem at all continuing my monthly lease payment even though I don’t have the vehicle in my possession. Even though the Jeep is STILL UNDER WARRANTY I have been left either stranded or paying hundreds of dollars for a rental with absolutely zero eta on a fix, and a potential several month timeline before it’s resolved. More

Sales rep Derrick Porter was great! Very knowledgeable about the vehicles and patient with me. Very knowledgeable about the vehicles and patient with me. More