834 Reviews of Hyundai of Ft. Myers - Service Center
3% fee credit card use terrible. Credit card use is the cost of doing business as are lights and A/C. Customers are not asked to pay extra for those items and should not be asked to Credit card use is the cost of doing business as are lights and A/C. Customers are not asked to pay extra for those items and should not be asked to reimburse credit card fees. Also it was recommended to me that I needed a front end alignment. When I told the customer rep I had one in July he said then just forget about it. I have serviced my car there religiously for 10 years. I asked for a discount since I have been a very loyal customer. I did recent a discount but it should have been offered to me rather me having to ask for it. All in all very disappointed especially the credit card fee. You will lose customers concerning this More
The service department did a great job and listened to my requests. My service person was incredibly friendly and straight forward. requests. My service person was incredibly friendly and straight forward. More
I would never recommend this dealership to anyone. Take your car to a different location! I went in with an issue, explained the issue and how to recreate the issue. They took my car back and I waited Take your car to a different location! I went in with an issue, explained the issue and how to recreate the issue. They took my car back and I waited for 3 hours. When they called me to the desk to tell me it was fixed I asked what was wrong and they told me. It didn’t seem right but they are the experts not me. I drive away and the problem was not fixed. They charged me $200 for something that wasn’t even a problem and didn’t actually fix the real problem. Then that night I was driving and noticed my headlights didn’t work. When I took it into the service department that morning they were in fact working. So I took it back the next day and told them. They replaced the headlights for free but tried gaslighting me into making me believe they didn’t break the lights when I know they did. 2 working headlights don’t just go out in one day. More
You guys always do a good job for me. Eumelio was courteous when I checked in, and he explained the service needed and afterwards the service that was done. Eumelio was courteous when I checked in, and he explained the service needed and afterwards the service that was done. More
They did not advise on CV Seal failure which was evident (probably because it is covered under warranty) they did not do oul change as requested yet found leaking valve cover gasket and “need” for new tires (probably because it is covered under warranty) they did not do oul change as requested yet found leaking valve cover gasket and “need” for new tires. Expensive suggestions without doing inspection of drive train, cabin air filters, or doing requested normal service (oil and oil filter) More
Staff was friendly and helpful. Waiting are had nice coffee machine. Restrooms were very clean. I like going to this dealership. Waiting are had nice coffee machine. Restrooms were very clean. I like going to this dealership. More