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O'Brien Mitsubishi of Normal

Normal, IL

5.0
396 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 396 reviews

January 29, 2022

Jay Miller of O'Brien Mitsubishi of Normal was a terrific salesperson to assist me in my search for a new vehicle. He answered all of my phone and email questions in a timely manner. Jay was also very pati More

by barbwahls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson Kate Morris was also very friendly and helpful and remembered me as a customer 30 years ago.., Jay Miller
Jan 31, 2022 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new Mitsubishi Outlander we are happy Jay and Kate went above and beyond to provide a great experience. Thank you for your recommendation, feedback and for giving us a five star rating. We appreciate you.

January 27, 2022

I had a great experience purchasing my new outlander. My salesman James Rule was professional and funny. Always kept us laughing. If you want a great experience buying a car go see James Rule at Obrien Mits More

by smalldog709
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jan 28, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for you feedback and positive recommendation! We are so happy to hear that James did such a great job in giving you a great experience with us! We apperciate you!

January 20, 2022

James was the perfect salesperson, very professional, knowledgeable, and respectful. He listened to what we wanted and he made suggestions that led us to purchase a 2012 Nissan Juke that fit my wifes ne More

by houleed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jan 21, 2022 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new car purchase! We are ae happy James went above and beyond to provide and exceptional experience for you and your wife. Thank you for your recommendation, feedback and for giving us a five star rating. We appreciate you!

January 20, 2022

Me and my wife went through O’brien Mitsubishi to look for a new vehicle. Sara was our sales representative and she made our experience incredibly easy and was very helpful seeing as this was our first ti More

by Chandler Harbison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Jan 21, 2022 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new Mitsubishi Outlander! We are happy Sara went above and beyond to provide an exceptional experience. thank you for your recommendation, feedback and fir giving us a five star rating. We appreciate you, Chandler.

January 19, 2022

My experience with Jay Miller and buying my new SUV from O’Brien was nothing less than phenomenal. Jay took my unusual situation and turned it into a success story to get me the SUV I wanted. He was very pe More

by Victoria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 21, 2022 -

O'Brien Mitsubishi of Normal responded

Victoria, congratulations on your new car purchase! We are happy Jay went above and beyond to provide and exceptional experience. thank you for your recommendation, for sharing your experience with us, and for giving us a five star rating. We appreciate you!

January 17, 2022

I had a great time buying my vehicle from James Rule. He made it quick and easy. Highly recommend. More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jan 17, 2022 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new purchase! Thank you for your recommendation, great feedback and for giving us a five star rating. We appreciate you!

January 14, 2022

jay miller was great, will be back again will tell friends and family,thanx again More

by exofdfireman
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 17, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for your recommendation, sharing your experience with us and for giving us a five star rating. We appreciate you.

January 08, 2022

Very helpful and simple transition to buy a new automobile. Would recommend to friends and family More

by snjmccoy23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for your recommendation, for sharing about your positive experience with us and for giving us. We appreciate you.

January 05, 2022

This is the third vehicle I have purchased from James Rule. If you’re looking for a salesman that will remember your name the next time you come in, this is your guy! More

by tylerstone2030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman James Rule
Jan 06, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and positive recommendation! We are so happy to hear James did such a great job in giving you a great car buying experience! We hope you are enjoying every second of your new ride!

December 30, 2021

Jay was great. He worked with us to get exactly what we wanted.. he even helped show us things about our 2021 Outlander Sport that we didn’t know. More

by Chaschinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Dec 31, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and positive recommendation! We hope you are enjoying every second of your new ride! We are so happy to hear that Jay did such a great job in giving you a great car buying experience with us!

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