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O’Brien Nissan of Bloomington

Bloomington , IL

4.4
220 Reviews

2029 Ireland Grove Rd

Bloomington , IL

61761

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Showing 220 reviews

February 01, 2024

Misleading,deceptive,bouble talkers,not about service only about bumping cash on invoice. When asked direct questions they out right lied to me in service dept from appointment to entering service depar More

by daniel60133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
November 30, 2023

We have been buying cars from Nissan in Bloomington since 2018. Chase has always been our salesman. He is very polite, knowledgeable and professional. This last time we just bought a 2024 Murano, which is al More

by lorimorse18
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chase, Tony, Brian and Mike
Nov 30, 2023 -

O’Brien Nissan of Bloomington responded

Thank you for the 5 star review. We appreciate you!

May 17, 2023

Went here looking for a Nissan Altima. Started off a decent conversation with the salesperson Chase. Turned into wanting me to put $500 down to hold the car, in which I had no intention on More

by Truthhurtsothers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chase
May 30, 2023 -

O’Brien Nissan of Bloomington responded

Congratulations on your new vehicle purchase Toni Parks.

May 01, 2023

Worst car buying experience ever! If you must purchase a car from this dealer do not buy from Tony T.-the truth eludes him! Sold a brand new car with repaired windshield that was fina More

by Patrick C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony tucco
May 01, 2023 -

O’Brien Nissan of Bloomington responded

Thank you for your review, after communicating we completely understand how you feel. It is our priority to be upfront and ensure proper communications are being done and we failed to follow our processes that we have in place for these kinds of issues. We do appreciate your business and look forward to being able to rectify your view of your ownership experience.

October 31, 2022

I recently drove from out of state to purchase a used pickup from Obrien Nissan. I worked with Tony Tocco, Tony was super easy to work with. Not only did he answer all my questions and let me hear the tr More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tocco, Steve Palmer, Brian Steward
Nov 01, 2022 -

O’Brien Nissan of Bloomington responded

Thank you for the kind words! We are happy to hear that Tony was super easy to work with! We are glad he answered all of your questions, let you hear the truck over the phone, and made sure you had a fresh tank of gas for the long drive as well! We are thrilled our finance team got you a better credit rate! Thank you again for the kind words! We appreciate you!

October 23, 2022

Blake was our salesperson and it was a great experience. He was extremely friendly and knowledgeable about the Nissan Frontier we purchased. This is the 2nd vehicle we have purchased from the O’Brien Dealer More

by Tanner_Brett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake K.
Oct 24, 2022 -

O’Brien Nissan of Bloomington responded

Thank you, Tanner for the 5 star review! We are glad that Blake was friendly, knowledgeable and provided you with a great experience! We appreciate you and hope you enjoy your new Frontier!

September 25, 2022

Tony sold me a nice car with great service. The buying process was swift and easy, and salesperson was kind and friendly. More

by Claire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 26, 2022 -

O’Brien Nissan of Bloomington responded

Thank you for the 5 star review, Claire! We are glad that Tony was able to provided you with great service and made sure your experience was quick and easy! We appreciate you!

September 01, 2022

Our salesperson Tony came in on his day off to help us with purchasing our Nissan Rouge. From the moment Tony greeted us at the door of the dealership, he established an easy working relationship with us. More

by Martha and Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson Tony
Sep 02, 2022 -

O’Brien Nissan of Bloomington responded

Thank you for the kind words! We are happy to hear that Tony came in on his day off to help you with purchasing your Nissan Rogue! We are also glad that Tony established an easy working relationship with you and helped you find the best vehicle for your needs! We appreciate you!

August 19, 2022

I won’t go anywhere else! The first time I went here I had Tony! He’s awesome very friendly. Think this is my third new car from Tony. Never disappoints me! Works with me and More

by Teen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bateman
Aug 22, 2022 -

O’Brien Nissan of Bloomington responded

Thank you for the kind words! We are happy to hear that Tony was awesome and very friendly! We are glad to know that you have worked with Tony each purchase you have made with us and that each time you have never been dissapointed with him! Again, thank you for the kind words! We appreciate you!

July 26, 2022

Came up from Georgia to buy a new Murano from Blake. Couldn’t be happier with the whole process! I hope he is still there in about ten years when I’ll be looking again. His communication with me can’t More

by Margaret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Jul 27, 2022 -

O’Brien Nissan of Bloomington responded

Thank you, Georgia for coming all the way from Georgia to do business with us! We are so glad that Blake made the entire process smooth! enjoy your new Murano! We appreciate you!

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