O'Steen Volvo - Service Center

One week ago, I scheduled an appointment to change the oil at your location. At the time of the call I was quoted $170.00 by representative name Kali or person with the first name K. When I brought my ca oil at your location. At the time of the call I was quoted $170.00 by representative name Kali or person with the first name K. When I brought my car for service on today - 10/31/2023, I was told a very different price by Sabrina. The price was $230.00 or $250.00. Utmost, I was lied to by an agent of the Dealership. Volvo Osteen is a HUGE disappointment for me, I feel like I was taken advantage of. I will no longer service my car at this location. I am sorry, Daytona Volvo charges for the same job $150.00. More

Friendly staff; I was kept informed of the progress; clean and comfortable wait area. Thank you clean and comfortable wait area. Thank you More

Excellent work and completed ahead of estimate. Friendly ang helpful staff. I will definitely return for service. Friendly ang helpful staff. I will definitely return for service. More

Bill, my service person and the entire staff went above and beyond to make sure my car was performing properly. I thank them for that!! and beyond to make sure my car was performing properly. I thank them for that!! More

Very strong service team that is attentive to our requests. Vehicles are returned without any issues. requests. Vehicles are returned without any issues. More

Easy automated online service booking; friendly service staff; everything was as described at the appointment; no surprise fees; comfortable waiting room. staff; everything was as described at the appointment; no surprise fees; comfortable waiting room. More

Mark is above and beyond and has excellent customer service. Volvo is lucky to have such a stellar service employee. He’s been with Volvo for as long as I have had my last two Volvos and it shows. I ha service. Volvo is lucky to have such a stellar service employee. He’s been with Volvo for as long as I have had my last two Volvos and it shows. I have contacted him on multiple occasions thought the years and he has always been there to help, and fast! Well done! More

My service tech Bill was outstanding, he went out of his way in making sure I was in and out as quick as possible! way in making sure I was in and out as quick as possible! More

Service appt on 4/7/2023. Mark Stapleton was fantastic. Extremely courteous and attentive. Very professional staff all around! Mark Stapleton was fantastic. Extremely courteous and attentive. Very professional staff all around! More

On vacation needed an oil change. Dealership accommodated our trip plans and completed the service quickly and got us on our way. Staff was very personable and professional. Dealership accommodated our trip plans and completed the service quickly and got us on our way. Staff was very personable and professional. More