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Tustin Mazda
Tustin, CA
4,509 Reviews
At Tustin Mazda, original home of John Patterson's OC Auto Team family, our goal is t is to bring you the best product at a fair price, presented to you with respect, friendship, and courtesy.
We are a highly ranked Mazda dealer in California and have won countless awards. We only mention it here, so that you can be assured you will have an excellent buying experience. Our Service and Parts department are second to none and we sell the largest volume of used cars in Orange County. We would cherish the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,509 reviews
April 20, 2024
Chance made the car buying process easy and fun! He’s knowledgeable, personable and professional. I appreciated how transparent and straightforward he was regarding price; he was also genuinely inte He’s knowledgeable, personable and professional. I appreciated how transparent and straightforward he was regarding price; he was also genuinely interested in making sure I made the best deal for ME….highly recommend!! More
by hokansaan
Employees Worked With
Helpful April 20, 2024
Service department is well run and Elle Cervantes is an excellent service advisor! Would recommend for any Mazda service. excellent service advisor! Would recommend for any Mazda service. More
by jevenson123
Employees Worked With
April 20, 2024
Elle is always very responsive to our concerns. Services are always quick. I appreciate the mechanic video explanation Services are always quick. I appreciate the mechanic video explanation More
by Mrsgonzogang
Employees Worked With
April 18, 2024
Like all dealerships very expensive. But friendly, clean, usually done in good time. I do like the videos reviewing the work they are doing. But friendly, clean, usually done in good time. I do like the videos reviewing the work they are doing. More
by Raquel1234angels
April 17, 2024
They were able to fix what my original dealer couldn’t and they are very professional and friendly. Even thought it’s out of my way I’ll keep using them. Thanks! and they are very professional and friendly. Even thought it’s out of my way I’ll keep using them. Thanks! More
by Dmwjohnson
Employees Worked With
Yasmine Cervantes
April 15, 2024
I really appreciate Damian for his professionalism, kindness, customer service and more. He is the best. kindness, customer service and more. He is the best. More
by Marzi.moravej
April 15, 2024
Great service and they go above and beyond to make sure everything is great and Tony is the best! everything is great and Tony is the best! More
by DeeThib
Employees Worked With
April 12, 2024
Tony was exceptional. Not only was my vehicle service but he answered multiple questions regard features. As a senior citizen the many computerized things were a mystery Not only was my vehicle service but he answered multiple questions regard features. As a senior citizen the many computerized things were a mystery. Although there is a manual, the writer of manual assumed an understanding of computers that most seniors do NOT have nor yet learned. Tony graciously addressed each concern and gave me an in-person tutorial regarding my vehicle. Very helpful. Very patient. I left the dealership with a smile and a grateful heart. More
by Cher
April 12, 2024
Dylan is always on it! He remembers us everytime we come in and is super nice , like having a good neighbor. Beyond that he is extremely proficient at his job and customer He remembers us everytime we come in and is super nice , like having a good neighbor. Beyond that he is extremely proficient at his job and customer orientated. This is a win / win. Win for the customer and a win for Tustin Mazda, he deflects very highly on Tustin Mazda and the Mazda corporation as a whole. More
by DHerner
Employees Worked With
April 12, 2024
Everyone is friendly, efficient and knowledgeable. Using their service department reservation is super convenient. This is my second Mazda and I am now taking both car here to Patterson Mazda for ser Using their service department reservation is super convenient. This is my second Mazda and I am now taking both car here to Patterson Mazda for service. More
by Gg5150gb
