ODaniel Ford

So easy! This was the first time I have ever purchased a car without my husband or father with me. I did my research before arriving at the lot and knew that This was the first time I have ever purchased a car without my husband or father with me. I did my research before arriving at the lot and knew that O’Daniel had the best price of any other dealership around. (They advertise they will not be undersold, it’s true)! I was glad that there was no reason to haggle over price. Phil made the buying process so easy. He made me feel at ease and answered all of my questions. Before I left he helped me gather all of my belongings from the car I was trading in. He took the time to show me how all of the necessary features on my new car worked. This was the most pleasant buying experience I have ever had. I would recommend Phil to anyone in search of a new-to-you vehicle. More

Professional Phil a master of his trade. I would recommend Phil and O'Daniel Ford to anyone looking for a new vehicle. I usually dread purchasing vehicles but Phil Phil a master of his trade. I would recommend Phil and O'Daniel Ford to anyone looking for a new vehicle. I usually dread purchasing vehicles but Phil and the other professionals at O'Daniel Ford made purchasing a new vehicle easy. More

Great Experience We were looking for a late model used SUV for my wife. I had researched several vehicles and stopped in the dealership to look at a few. Kenny showed We were looking for a late model used SUV for my wife. I had researched several vehicles and stopped in the dealership to look at a few. Kenny showed us several of different sizes and prices. I was prepared to pay more than we did for the Edge. The whole process was quick and easy and Kenny showed extensive knowledge of each vehicle and was mindful of exactly what we were looking for and our particular needs. More

Best Salesman & Dealership ever on New Car Purchase I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on For I was very impressed with salesman John Berghoff and the O’Daniel Ford Dealership in general. John is straight forward, very knowledgeable on Ford products, very Customer Focused, and great to work with! He was very attentive to my every question. I e-mailed John before ever stopping into the dealership and he quickly responded via e-mail with answers to my questions about MSRP and the A/Z plan price for the 2019 Ford Edge – Titanium with the options I wanted. I also had many questions on functionality and the Hi Tech features included in the vehicle. He offered via e-mail to bring a vehicle to my house and let me keep it overnight to try out all the features and take it for a test drive. Although I didn’t take him up on his offer, I was very impressed with his customer focus and decided to stop into the Dealership the next day. At that point John encouraged me again to take a couple of Edges for a test drive, which I did and soon fell in love with the vehicle. John also offered to negotiate with me on prices for the Ziebart Gold Plan and an Extended Warranty, items that I believe help protect my investment. I wasn’t ready to make a deal after the first trade-in value offered by O’Daniel Ford for my 2007 Lincoln MKX that day and expressed that to John, but he continued to send me info on the car and expressed his interest in earning my business in the future when I was ready to buy. Sales Manager Brent Swartz came out and introduced himself and also stated he would work with me to get the prices lower on the Ziebart Gold Plan and the Extended Warranty. I left the Dealership very impressed with O’Daniel Ford, although not yet ready to buy. A day later John Berghoff sent me info about a company called TradeRev that O’Daniel Ford collaborates with to help customers get better trade-in offers. I decided to give it a try a couple of days later and to my surprise I was offered exactly what I needed to make the deal. John got me a new F150 Ford Truck as a loaner until they could get the exact 2019 Edge I wanted from Indianapolis. After I made the deal, General Manager Mr. Jeff O’Daniel came out to John’s desk, introduced himself and thanked me for my business. I left the Dealership extremely impressed and very happy that in a few days I’d have my new 2019 Ford Edge. I can’t think of anything the staff could have done better unless they would have given me a new car for free! :) Seriously, they did everything they could to answer my questions and negotiate with me to give me what I needed to move forward with a purchase, all without making me feel pressured to buy. After years of purchasing many vehicles from another local Ford Dealership I have become a happy new customer at O’Daniel Ford and plan to take all my future purchase and service business there! More

Mike Pocci is great! Mike gave great guidance and patience during our car purchase experience. He listened to our family's needs and was so personable, especially with ou Mike gave great guidance and patience during our car purchase experience. He listened to our family's needs and was so personable, especially with our young kids. Thank you all for everything! More

2012 Jeep Wrangler This is our 2nd vehicle we have purchased from Dave Snyder at O’Daniels in New Haven. We were very pleased with the customer service and overall serv This is our 2nd vehicle we have purchased from Dave Snyder at O’Daniels in New Haven. We were very pleased with the customer service and overall service. Thank you for making the purchase go so smoothly More

Great experience We went to O’Daniel Ford TO LOOK. By the end of the day we had a new Ford Edge home. We were really impressed with the vehicle...but also the exceptio We went to O’Daniel Ford TO LOOK. By the end of the day we had a new Ford Edge home. We were really impressed with the vehicle...but also the exceptional service from our salesperson, Ron Coen! We would recommend Ron and O’Daniel Ford to anyone who asks. More

Great buying experience all the way around. I've been taking my vehicle there for years to get serviced and have always been taken care of. Naturally when my wife and I were looking for a new ve I've been taking my vehicle there for years to get serviced and have always been taken care of. Naturally when my wife and I were looking for a new vehicle this was my first choice. Phil and the team were easy to work with and all in good spirits the whole time. They were kind enough to give us time and space so we could talk things over and were more then happy to answer all our questions. I would highly recommend this dealership to anyone. More

Made things right The car i purchased was making a strange road noise and after serving they still couldnt find it, so they paid for new tires to make sure i was good t The car i purchased was making a strange road noise and after serving they still couldnt find it, so they paid for new tires to make sure i was good to go, and the sound went away More

Dream Car Staff was helpful and courteous . They went out of their way to make the experience as stress free as possible and instructed me how to use the diffe Staff was helpful and courteous . They went out of their way to make the experience as stress free as possible and instructed me how to use the different features on the car of my dreams. Mr. Coen was wonderful to deal with . We have used this dealership before and will do so again More