ONYX Automotive
Omaha, NE
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Awesome experience Great customer service! I dropped my car off and I was updated every step of the way. I was even given the option of a loaner or shuttle. Great customer service! I dropped my car off and I was updated every step of the way. I was even given the option of a loaner or shuttle. More
Great experience Everyone I dealt with was very friendly and helpful. Sam did an outstanding job showing the vehicle and explaining each step of the process. He was ne Everyone I dealt with was very friendly and helpful. Sam did an outstanding job showing the vehicle and explaining each step of the process. He was never pushy and i felt like he was there to help me make a good decision on a vehicle that was right for me rather than just trying to make a sale. This was a pleasant stress free experience with some great people. More
BMWX5 This is our 4th BMW purchase from BMW of Omaha through the years, and have returned each time because of the excellent service and no-pressure sales. This is our 4th BMW purchase from BMW of Omaha through the years, and have returned each time because of the excellent service and no-pressure sales. The professionalism and follow-up by the sales staff has been outstanding, and we are more than pleased with the sale, as well as with the vehicle we purchased. More
Personable, treated like family. As a returning customer to BMW of Omaha I guess you could say I am biased. I knew I was going to be walking into a dealership where I would be treated As a returning customer to BMW of Omaha I guess you could say I am biased. I knew I was going to be walking into a dealership where I would be treated like family and they would look at my personal needs in order to give me an experience I would want to come back for a third time. More
Thumbs Up Justin A. was awesome absolutely a pleasure to work with. Dealership was nice selection was great. Financing/warranty part nearly ruined the experienc Justin A. was awesome absolutely a pleasure to work with. Dealership was nice selection was great. Financing/warranty part nearly ruined the experience though. Far too much pressure from Mani didn’t like it at all. Otherwise dealer was great. More
Bmw review Great vehicle. Curtis did an awesome job talking through the difference between the X5 and an Audi Q7. This is my 6th BMW from this dealership. Great vehicle. Curtis did an awesome job talking through the difference between the X5 and an Audi Q7. This is my 6th BMW from this dealership. More
Great sales department awful service department I’ve owned my car for a month and have driven it for 7 days because each time I take it to be serviced, it takes DAYS to get it back. Most recently th I’ve owned my car for a month and have driven it for 7 days because each time I take it to be serviced, it takes DAYS to get it back. Most recently they forgot about it. I dropped it off on a Wednesday evening to have service the following day. They said I’d have it the following Tuesday. When I called, they said it was forgotten. If I didn’t like my sales guy so much (Quincy), I’d give 1 ?? to the dealership. More
Poor recent experience - recommend with reservations On my last scheduled service - usually an appointment lasting 2 hours - we were advised on arrival it would take an additional 2 hours because "people On my last scheduled service - usually an appointment lasting 2 hours - we were advised on arrival it would take an additional 2 hours because "people were ahead of us." Four hours later - after my call - we were told the car hadn't been seen yet and there were 4 more cars ahead of us. After an additional trip back to BMW, and a total 5 hour wait, my car still hadn't been serviced, and the service rep asked if they could keep it 2 more days. I scheduled another service, took my car and left. We have had good service in the past from this dealership, but since changing hands it has definitely become spotty. Staff are friendly, but service in my opinion has fallen off, and I'm no longer confident in the level of experience I see in their service staff It's the only dealership in Omaha, so here's hoping it improves; everyone deserves a second chance. More
Wonderful experience. Very thorough and thoughtful people Great people working for this dealership. Smart and trustworthy which is key when you're looking for a new vehicle. They have these attributes in sp Great people working for this dealership. Smart and trustworthy which is key when you're looking for a new vehicle. They have these attributes in spades. Will definitely recommend BMW of Omaha and also recommend Justin Asuncion as the point person. Justin was extremely professional and responsive and a great asset to the dealership. Jason Miller and Curtis Luallin were instrumental and outstanding as well. The team is incredible and I will definitely recommend BMW of Omaha and the team to others looking for a great vehicle buying experience. A++. Thank you! More
Making a milestone birthday the best! I will turn 40 in a month and wanted a new car to celebrate. This is the second car I've purchased from H&H. This experience was just like the first- I will turn 40 in a month and wanted a new car to celebrate. This is the second car I've purchased from H&H. This experience was just like the first- Knowledgeable staff who are polite and fair. Once you've owned a BMW you settle for anything less! And H&H is where you should purchase a BMW. Thanks for making my 40th birthday wonderful! More