520 Reviews of Ocean Honda Santa Cruz - Service Center
The service was prompt, professional, and a friendly staff I was just in for an oil change but the experience was very positive. The shuttle driver brought me home and picked me up when the car was ready and I was just in for an oil change but the experience was very positive. The shuttle driver brought me home and picked me up when the car was ready and he was very courteous and professional. The work on the car was done on time and the whole experience was hassle free. Great job! More
Always a Supportive, Professional Experience at Ocean Honda The title of my review says it all. I like how Honda takes care of my cars (4 Hondas in 15 years) like they are their own. Nothing in life is perfec The title of my review says it all. I like how Honda takes care of my cars (4 Hondas in 15 years) like they are their own. Nothing in life is perfect, but Ocean Honda has been near perfect in my experience, and on the rare occasion we have hit a snag, the professionals at Ocean Honda bend over backwards to keep the team spirit alive. We work together, and they resolve issues with the convenience and needs of the customer as top priority. Thank you, Ocean Honda. More
very efficient and great service I have been going to Ocean Honda for several years because I find the information that is provided helps to keep my car in excellent running condition I have been going to Ocean Honda for several years because I find the information that is provided helps to keep my car in excellent running condition. More
Great. Very good service, I liked the friendliness and also the customer service everyone provided. I always enjoy visiting ocean Honda when needed and will Very good service, I liked the friendliness and also the customer service everyone provided. I always enjoy visiting ocean Honda when needed and will continue to do so. More
Nice dealership facility I was generally impressed with the whole experience. Thanks Karen for chatting with my son and I and bringing us sandwich order forms, AND clearing o I was generally impressed with the whole experience. Thanks Karen for chatting with my son and I and bringing us sandwich order forms, AND clearing our trash from the table we were sitting at. I was impressed by all the amenities offered here. Coming from Toyota of Santa Cruz, it is a definite upgrade. I came in to have a key fob copied. Would have been 5 stars but when they brought my car around, I opened the key fob and noticed they forgot to cut the new key. I went back inside and within 10 minutes, they cut the key and we were off! I’m just glad I checked. Had I driven home and discovered the oversight, it would have been a real inconvenience. More
Efficient and reliable My tune up service went smoothly and the service advisor was helpful and clear. Ocean Honda provides consistently good customer service and reliable h My tune up service went smoothly and the service advisor was helpful and clear. Ocean Honda provides consistently good customer service and reliable help with my CR-V. More
Excellence Every Time My service rep. Noe, was very friendly and helped me with everything I needed to keep my car in great condition. It really makes a difference to me t My service rep. Noe, was very friendly and helped me with everything I needed to keep my car in great condition. It really makes a difference to me to work with knowledgeable and courteous agent, makes my experience very easy and comfortable. Thanks Noe! More
Efficient and excellent Eric Howard went out of his way to make sure that the experience was easy and customer friendly. Service was completed in a timely manner. Drop off an Eric Howard went out of his way to make sure that the experience was easy and customer friendly. Service was completed in a timely manner. Drop off and pick up was quick and efficient. More
Service Eric Howard was fantasic. He provided an estimate for the service and tire replacement and it was completed in the alloted time. Great experience. Eric Howard was fantasic. He provided an estimate for the service and tire replacement and it was completed in the alloted time. Great experience. Thanks. More
Alexis, young man did his work in a friendly way. Everyone at Ocean Honda has been friendly and helpful. They have a shuttle service and a Deli for customers. All this makes getting my car serviced Everyone at Ocean Honda has been friendly and helpful. They have a shuttle service and a Deli for customers. All this makes getting my car serviced more pleasant. More