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Ocean Mazda Doral - Service Center

4.4

17 Lifetime Service Reviews

9675 NW 12th St, Miami, Florida 33172

17 Reviews of Ocean Mazda Doral - Service Center

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February 17, 2018

"service with Integrity and a Smile"

- Happy Mazda Patron

I prearranged via the phone with Michael Armenteros for a 14,200 oil change for my CX-5. This initial call was amazingly great. Michael is a special individual in this profession. I actually looked forward to having my car serviced. My appointment was today (2/14/2018)@ 11AM. Michael greeted me and immediately introduced me to Andy Wehmeyer, and detailed to him what we had discussed. Andy escorted me to the waiting area (a really comfortable and beautiful area with an immaculate eating feature). The rest rooms are immediately accessible. My car was ready by 12:30PM, with oil and filter change and tire rotation and balance completed, To top-off my happy visit, my car was washed and looking great! Thank you all! Mel Yusem

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Recommend Dealer
Yes
Employees Worked With
Michael Armenteros, Andy Wehmeyer, Young Lady who initially greeted me and notified Michael that I was there.
March 17, 2017

"Mazda Service plan denied service "

- Miamispice1

I bought my brand new Mazda CX9 North Miami 2016 with service plan although i live nearby this location doral Mazda for my convinient for my car service they dont accept my mazda plan services because i bought in other mazda location thats what the service advisor told me and his assistant i show my documents and called Mazda north Miami that can accepted any location ,hot line Mazda service plan that i can bring any location for services my car but this Mazda doral advisor services are below 1 star service not recommended this mazda doral Miami to do service with them horrible experienced do not waste your time to drive there if u don't purchased your Mazda car in this location for sure get dis appointed for their horrible services

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Recommend Dealer
No
Employees Worked With
Mimi
March 16, 2017

"Service at Ocean Mazda Doral"

- Juliana

Excelente! El equipo del area de servicio asumio su responsabilidad y respondio el dia 16 de marzo del 2017 con la situacion que presento mi vehiculo luego de un chequeo de mantenimiento el dia 15 de marzo del 2017, muchas gracias.

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Yes
Employees Worked With
Andy
February 21, 2017

"Professional"

- PABLO QUINONES

Overall it was a good experience; however, costs were a little high. I had an oil change and tire rotation done costing 80.00 plus. Would I return ?? I'm Undecided... I use to service my vehicles at South Motors Mazda; however, they since closed leaving me no option but to drive to Ocean Mazda of Doral which is much farther from my home. Traffic getting there is horrible from south Miami-Dade..

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Recommend Dealer
Yes
Employees Worked With
Andy (Service Writer)
February 19, 2017

"Quick and painless"

- Pantherlife04

Went to get my first service since I leased the car there I didn't have to pay for my first service. Waited around and watched an episode of a show while my car got serviced.

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Recommend Dealer
Yes
Employees Worked With
Chinea (forgot the first name)
February 08, 2017

"Service!!!!"

- Marylin Reoyo

Sissy minute I got to the dealer he was very pleasant and then Alex very nice guy, knowledgeable, friendly. I recommend service of farming at fulsome master at 97 and 12.

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Yes
Employees Worked With
Alex
February 01, 2017

"Great service! "

- Lachy08251982

I've had my 2016 Mazda6 for almost 2 years now and each time I need maintenance I take my car to Ocean Mazda. The service department has incredibly helpful staff and they don't overcharge you for service. They provide great service in a timely and affordable manner. I have and will continue to recommend this dealer to friends and family. Thank you for your wonderful service each and every time.

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Recommend Dealer
Yes
Employees Worked With
Angel
January 28, 2017

"Very Good First Experience"

- GoHeat!

I chose Ocean Mazda to perform a factory recall on my CX-9. It was my first time doing business with them, and was very pleased with their services, from setting the appointment all the way to delivering my repaired car.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy Wehneyer
January 03, 2017

"my car had a recall and they took care of it right away. "

- marlene haramboure

there was a recall to my car, and my service advisor took care of it right away.he offered me a rental at no cost. everything was very professionally done.

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Recommend Dealer
Yes
Employees Worked With
andy wehmeyer
December 20, 2016

"Friendly staff"

- chanito

Great place to get vehicle service, I did not give a 5 star rating, because there is no coffee available in the waiting room, bathroom was being cleaned, so have to go across the drive in order to access another bathroom, those were the inconveniences on the waiting room. But the service part was 5 stars rating, friendly staff made visit pleasant, and car was serviced quickly and problem was solved (a blown overhead light bulb)

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Recommend Dealer
Yes
Employees Worked With
Andy Wehmeyer
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