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Oklahoma City Volkswagen
Oklahoma City, OK
1,325 Reviews
At Oklahoma City Volkswagen, we're making a difference by providing a great selection of vehicles and top-notch customer service to drivers in Oklahoma City, Norman, and Edmond. Plus, we're committed to helping you through every step of owning a car, from researching to getting maintenance on it. We're servicing you and nothing else!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,325 reviews
January 07, 2023
I dropped my car off on 11/30. I didn’t get my first update until I called 2.5 weeks later. I was told during that update that they were waiting for parts but that it would be read I didn’t get my first update until I called 2.5 weeks later. I was told during that update that they were waiting for parts but that it would be ready the following Tuesday (approx 12/20). I then did not receive any update until I called AGAIN on 1/4. They told me it would be ready by end of day and miraculously it was somehow all the sudden ready that day. I picked my car up without so much as an apology for the time delay (just excuses of it being the holiday season) only for my check engine light to come back on 2 days later. I’m taking my car back AGAIN later today to be looked at again. Bet I don’t get it back till March. Horrible service. Absolutely horrible. More
by brendon994
Verified CustomerEmployees Worked With
Matt Silvernail
Helpful December 30, 2022
lauren was so helpful! ! made our experience super easy and worked with us to get our payments were we needed to be! will definitely go back if we need another vehicle! ! made our experience super easy and worked with us to get our payments were we needed to be! will definitely go back if we need another vehicle! More
by rochelledeanzoie
Employees Worked With
Lauren Betz
December 27, 2022
Dilon was amazing in helping my mom find her perfect car! Terry was hilarious and helped us with all the financial aspects of it! Overall it was a 10/10 experience and I can’t wait to come back and buy anoth Terry was hilarious and helped us with all the financial aspects of it! Overall it was a 10/10 experience and I can’t wait to come back and buy another car from them! More
by Shelby Murphy
Employees Worked With
Terry, Jim Blalock, Dilon Moore
December 27, 2022
Dilon was amazing to work with. He worked to get me the car I wanted as well as the price I was comfortable with. It was a great experience. He worked to get me the car I wanted as well as the price I was comfortable with. It was a great experience. More
by murphydk1968
Employees Worked With
Terry in Financing was awesome also!, Jim Blalock, Dilon Moore
December 23, 2022
We really appreciate Jacob and our technician Caleb? ??. They did a thorough inspection and helped us get the car back to a great place. ??. They did a thorough inspection and helped us get the car back to a great place. More
by 4greenhill
Employees Worked With
December 22, 2022
We had the best experience ever buying a car at this dealership. Everybody was excellent and made us feel like family dealership. Everybody was excellent and made us feel like family More
by hugorivas5187
December 21, 2022
Brian and the rest staff always take care of me. These guys and girls are great. These guys and girls are great. More
by momoney1039
Employees Worked With
December 17, 2022
I am a repeat customer and never have I been a repeat customer at any other dealership. I love my Atlas and loved my Tiguan. Customer Service,Sales and Service Dept are all amazing customer at any other dealership. I love my Atlas and loved my Tiguan. Customer Service,Sales and Service Dept are all amazing More
by angelarenee88
Employees Worked With
Other Employees :
Colton Thompson, Joey Threet, Jim Blalock, Stan Halcarz, Matt Silvernail, Kevin Lindsay
